Privacy Operations Manager

The Privacy Operations Manager is part of the Privacy Office in the Convera’s corporate legal affairs team and is responsible for managing key operational components of the Global Privacy Program, to support Convera in managing privacy risks and confirming its compliance with global privacy laws. As such, the Privacy Operations Manager will work closely together with the CyberSec, Risk and Compliance, Product &Technology, and Operations teams, and be in touch with local Management. Similarly, for regulatory interpretations, the Privacy Operations Manager interacts with the Global Legal team frequently.

The Privacy Operations Manager reports to Convera’s Privacy Director [Data Protection Officer].

The Privacy Operations Manager ensures that the key components of Convera’s Privacy Framework are defined, operational and effective.

Key tasks that support achieving this objective include:

• Manage the day-to-day aspects of global privacy operations, including updating records of processing activities, leading privacy assessments, processing data subjects requests and managing privacy incidents;
• Lead the data privacy risk-based monitoring and testing program to assess current processes, propose necessary corrective actions and follow their successful implementation;
• Contribute to defining privacy operating procedures and support the overall privacy awareness;
• Assist with the coordination and monitoring of the effective implementation of the Information Retention Schedules;
• Prepare indicators and metrics to support the continuous assessment of the Privacy Program Framework and privacy reporting to Board Committees.

The Privacy Operations Manager will also contribute to the work of Convera’s corporate legal affairs department in any other way reasonable expected, including participating in projects and working groups and assisting with other priorities in the team.

• Bachelor’s degree in a relevant field with minimum 3 years’ experience in privacy program management or privacy operations, preferably in a financial technology environment;
• Good understanding and knowledge of global privacy-related regulatory requirements (EU GDPR, UK data protection regulations, US states privacy laws and GLBA) supported by privacy certification (CIPP or CIPM);
• Strong communication and interpersonal skills, including the ability to translate complex regulatory requirements into actionable requirements and practical operational measures;
• Strong organizational and analytical skills, comfortable to perform tasks independently in a fast moving environment;
• Team player who can adapt to shifting priorities and adheres to deadlines.

Convera is the largest non-bank B2B cross-border payments company in the world. We leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

• Market competitive monthly gross salary
• Great career growth and development opportunities in a global organization
• A flexible approach to work. This is Hybrid role in our London office.
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.