Privacy Operations Lead

Posted An Hour Ago
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Budapest, HUN
Hybrid
2M-2M Annually
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Leads global privacy operations, including data subject rights requests, vendor privacy due diligence, GDPR records of processing, quality assurance, workflow automation, and privacy risk reporting. Manages and coaches the DSRR team, improves processes and tooling, partners with Legal, Product, Engineering, Security, and third-party management teams, and supports senior governance forums with operational metrics and risk insights.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

At Wise, our customers rely on us to handle their data carefully. Our global Privacy team helps make that happen while keeping things simple for customers and Wisers.

As our Privacy Operations Manager, you’ll run the day to day work behind our global privacy operations. That includes data subject rights requests (“DSRRs”), third party privacy due diligence, records of processing activities (“ROPA”) and privacy risk reporting.

You’ll improve how the team works at scale - simplifying processes, reducing manual work and giving senior governance forums clear information about privacy risk

You’ll work across Legal, Product, Engineering, Third Party Management, Security, Customer Service and Complaints teams to remove blockers and keep privacy operations running smoothly as Wise grows.

 

What you’ll do:

  • Run the team handling DSRRs, making sure work is prioritised, queues remain healthy and requests are completed accurately and within statutory deadlines. Provide regular coaching and feedback, helping people build their skills and progress in their careers.

  • Improve DSRR workflows, quality assurance (“QA”) checks, guidance, templates and tooling so the team can handle growing volumes and more complex cases with less manual work and consistently high quality.

  • Run privacy due diligence for our vendor and commercial partners, Maintain ongoing vendor reviews and periodic reassessments based on privacy risk, working with Third Party Management and Security.

  • Periodic quality assurance of Wise GDPR Records of Processing Activities . Work with Product, Engineering and other technical teams to make sure updates reflect changes to systems, data flows and infrastructure, and maintain the evidence and audit trails needed for internal reviews and regulatory enquiries.

  •  Maintain and provide operational data to support clear privacy risk reporting for Executive Leadership, Oversight Committees and Boards.. Use quantitative and qualitative indicators to highlight trends, backlogs, vendor risk and emerging issues, and act as the main operational point of contact working with Privacy Counsel on complex or high-risk cases.

Qualifications

About you:

  • You have 5+ years’ experience in privacy operations, legal operations or data governance, including managing and coaching people who handle data subject rights requests. You can balance day to day delivery with team development and well being.

  • You know how GDPR, UK GDPR, CCPA/CPRA and other major privacy rules apply to day to day privacy operations, particularly DSRRs, processing records and third party privacy due diligence.

  • You can turn operational data into clear metrics and risk reporting for senior audiences.

  • You’ve worked with privacy or workflow tools such as Zendesk, Twilio and Jira, and can navigate complex data systems.

  • You can write clear requirements for technical teams to support increased automation in privacy operations

  • You can work effectively in a fast moving environment, set priorities, improve processes and handle complex cases.

  • A CIPP/E, CIPM or CIPT qualificationExperience in technology, fintech or another regulated sector Data Analytics expertise would be useful but not essential 

Additional Information

Salary for the role - 1,915,000 to 2,460,000 HUF gross monthly (+RSU's)

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • 5+ years of experience in privacy operations, legal operations, or data governance
  • Experience managing and coaching teams handling data subject rights requests
  • Knowledge of GDPR, UK GDPR, CCPA/CPRA, and other major privacy regulations
  • Experience with data subject rights requests, records of processing activities, and third-party privacy due diligence
  • Ability to produce operational metrics and risk reporting for senior audiences
  • Experience with privacy or workflow tools such as Zendesk, Twilio, and Jira
  • Ability to navigate complex data systems
  • Ability to write technical requirements supporting automation in privacy operations
  • Ability to prioritize work, improve processes, and handle complex cases in a fast-moving environment
  • CIPP/E, CIPM, or CIPT qualification
  • Experience in technology, fintech, or another regulated sector
  • Data analytics expertise

What the Team is Saying

Wise Compensation & Benefits Highlights

  • Leave & Time Off Breadth — Paid time off is considered generous, with substantial annual PTO, sick leave, and a paid sabbatical after four years highlighted. Feedback suggests these policies meaningfully support rest and flexibility.
  • Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, vision, and options like HSA contributions and a zero-deductible plan in some cases. Feedback suggests the healthcare offering is viewed favorably overall.
  • Equity Value & Accessibility — Equity grants (RSUs or stock options) are broadly available and positioned as a core part of total compensation. Feedback suggests some employees find the equity a meaningful component of their overall package.

Wise Insights

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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