Who we are?
InfoTrack is a leading SaaS technology innovator that is helping a range of professionals, businesses and individuals in a digital age. We care about what we do and the people we work with. We partner with our clients to identify their challenges and constantly look for ways to evolve our products to maximise their impact.
The Role
The Privacy Specialist will support the operation and continual improvement of InfoTrack's privacy management and fraud management capabilities across all products. This role will be a key driver in the execution of our strategic compliance and accreditation initiatives specifically where a mature fraud management capability is required.
The role also supports the implementation, uplift and maintenance of Australian Government Information Security Manual (ISM) controls across in-scope systems, helping prepare InfoTrack for independent security assessment (e.g. IRAP) and remediating findings to achieve and sustain the required security classification (e.g. PROTECTED).
About you
You’re a privacy and risk professional who likes to get stuck in, solve problems and make things happen. You’ll bring strong experience across privacy with the confidence to challenge, influence and work closely with Product, Technology, Security and Legal teams.
You’re commercially minded, highly analytical and comfortable navigating complexity, but you’re equally happy rolling up your sleeves to build processes, investigate issues and drive improvements. If you’re looking for a role where you can shape and mature a growing privacy, fraud and security capability, not just maintain one, this is the opportunity for you.
Key Roles and Responsibilities
- Support accreditation and regulatory compliance by maintaining privacy and fraud evidence, documentation, sign-off records and assurance materials.
- Support the day-to-day privacy management framework, including APPs/ISO 27701-aligned processes, PIA support, ROPA maintenance and privacy incident triage.
- Support privacy-by-design by reviewing product and platform changes, monitoring consent, data minimisation and disclosure requirements, and escalating risks.
- Support the fraud management framework, including fraud risk assessments, control plans, incident investigation, record-keeping and regulatory information sharing.
- Develop privacy and fraud awareness, reporting and governance materials, including metrics, training content and annual compliance reporting.
- Maintain PIMS/PCMG and FCMS/FCMG documentation and tooling, while partnering with Legal, Compliance, Security, GRC and Product/Development teams to embed privacy and fraud controls.
Skills, Knowledge and Experience:
- Privacy & Fraud: Proven experience operating privacy management and fraud control functions, including PIA, data breach response and relevant frameworks such as GDPR, APPs, ISO 27701 and AS 8001.
- Regulatory & Risk: Strong understanding of Australian privacy, fraud, risk and security obligations, including the ISM, PSPF, ISO 31000 and Three Lines Model.
- Management Systems: Experience implementing, operating and continuously improving management-system processes such as PIMS and FCMS, rather than policy development alone.
- Product & Governance: Ability to assess product/platform changes for regulatory and compliance impacts and contribute effectively to broader group governance frameworks.
- Stakeholder & Commercial Skills: Strong stakeholder management, analytical and strategic thinking, with the ability to navigate complex businesses and work autonomously.
- Delivery & Development: Comfortable as a hands-on individual contributor, delivering multi-stream projects to tight deadlines, with IAPP certification/membership and Vanta experience desirable.
The Rewards and Culture
What We Offer:
Personal Development We have a rich history of providing people with growth opportunities throughout their InfoTrack journey. We provide our people with professional development plans, technical training, leadership programs, and clear career progression opportunities.
Reward & Recognition We have a culture of recognising the contributions of our people and rewarding them for their impact. We have various formal recognition programs as well as access to our employee share scheme. We put an emphasis on staff happiness, so we have a well-stocked snack cupboard, weekly catered lunches, free breakfast every morning and locally based social committees that drive events for each office including a Table Tennis competition.
Health & Wellbeing We care about our people’s well-being and that is why we offer a range of benefits including fully covered gym memberships, monthly in-house massages, progressive leave policies and access to an Employee Assistance Program.
Join a company that puts people first, where your contributions are valued, and your potential is supported every step of the way. Apply now or message us directly to find out more!
At InfoTrack we are a diverse workforce and we’re proud to be an equal opportunity employer. We believe our differences make us stronger. We therefore encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex, and genders.
Skills Required
- Demonstrated experience operating a privacy management function (eg under the APPs, GDPR, or ISO 27701-aligned program)
- Privacy Impact Assessment (PIA) experience
- Data breach response experience
- Demonstrated experience building or operating a fraud control function
- Exposure to AS 8001 or equivalent fraud control framework
- Experience working with or ability/willingness to quickly learn Australian privacy and fraud regulatory obligations relevant to digital identity, financial services, or data-intensive industries
- Experience implementing, operating and improving management-system style processes (eg PIMS or FCMS and supporting control guidelines)
- Experience with incident triage and investigations for privacy/fraud incidents
- Experience reviewing product or platform changes for regulatory/compliance impact
- Strong stakeholder management skills
- Ability to operate within and contribute to a broader group-level governance framework
- Understanding of the Australian Government Information Security Manual (ISM) and the Protective Security Policy Framework (PSPF)
- Familiarity with governance platforms (eg Vanta)
- Comfortable operating as a hands-on individual contributor
What We Do
InfoTrack is the leading innovator in legal technology and pioneers of property conveyancing automation in Australia. We provide an integrated platform that enables our clients to find, analyse, organise and communicate information efficiently and effectively. InfoTrack has been at the forefront helping businesses through technology innovation for over 21 years and has a deep understanding of the legal and conveyancing industry with over 8,000 legal clients across Australia. More than just an award-winner of technology solutions, InfoTrack has repeatedly been named Great Place to Work, most recently ranked 6th. Our company ethos of 'Effort over obligation’ helps our people achieve our mission as every employee’s work output is fast-paced and of a high calibre. Our people are passionate about achieving their goals and subsequently seeing the company succeed. Our business performance isn't just based on numbers, it's based on attitude, engagement, employee satisfaction and more. Our service is second to none. The awards we win for culture, service, and products are a testament to how far we have come as a company and how we have developed over the years. Since 2014, our award wins show no signs of slowing down as we continue to expand into new markets.
