Privacy & Compliance Program Manager

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for the twelfth consecutive year in a row and for the 20th time overall as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!

PURPOSE OF THE JOB

The purpose of this role is to provide analysis, guidance, and direction for the management and resolution of corporate compliance and privacy-related matters. Reporting to the Director of Corporate Compliance, this position works closely with leaders in Law and Corporate Compliance and serves as a key resource for leaders and team members throughout the organization on privacy program requirements and corporate compliance functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages the company’s privacy program (under the direction of the department director), partnering with Information Security, insurance operations, finance, purchasing and vendor management, human resources, and other departments on privacy and cybersecurity compliance.
• Oversees data events and incident response processes to support timely and appropriate resolution.
• Maintains up to date knowledge of applicable privacy, AI, cybersecurity, data classification, data retention, and data protection laws and regulations across the U.S.
• Supports general corporate compliance functions, including corporate policy management, conflict of interest administration, compliance risk assessments, data management, regulatory change management, compliance training, team member awareness, and enterprise-level compliance risk management.
• Develops compliance workflows, key risk indicators, and metrics to support compliance risk management, regulatory readiness, and program maturity.
• Participates in the development and drafting of corporate policies and policy-related materials, without use of AI.
• Prepares departmental and executive-level reports on compliance risk management and assigned program activities. 
• Interprets corporate policies, frameworks, and process documents within assigned areas of responsibility.
• Promotes responsible innovation, practical compliance risk management, and accountable data management across the organization.
• Mentors and assists in supervising the work of less experienced members of the department.

SUPERVISORY RESPONSIBILITIES

This role does not have formal supervisory responsibilities but will assist with providing mentorship and oversight to others.

EDUCATION AND EXPERIENCE

Bachelor’s degree (or equivalent combination of education and experience) required.  Juris Doctorate (JD) preferred.  4+ years’ related experience required in privacy, corporate compliance or closely related area. Insurance industry experience is helpful.   

CERTIFICATES, LICENSES, REGISTRATIONS

None required. Certified Information Privacy Professional (CIPP) a plus.

KNOWLEDGE AND SKILLS

• Substantial, direct experience interpreting legal requirements for privacy program management and providing practical management-level guidance on consumer privacy and cybersecurity laws and regulations.
• Excellent computer skills, including familiarity with corporate cybersecurity practices and an interest in AI governance.  GRC systems experience is helpful.
• Familiarity with general corporate compliance functions, such as corporate policy management, conflict of interest principles, and compliance risk assessments.
• Superior legal research and analytical skills, with careful attention to detail and the ability to provide guidance in complex, ambiguous situations.
• Proven ability to translate complex statutory language into plain English reports, process guidance, policy statements, and training materials.
• Demonstrated ability to work without relying on AI to produce high caliber analyses and written work product.
• Excellent communication skills, including experience leading cross-functional meetings and presenting reports to leadership.
• Strong problem-resolution skills, including experience with internal investigations and balancing compliance risk management needs with corporate priorities.
• Client-oriented perspective, with a focus on timely, actionable guidance that responds to business needs.
• Comfortable working in a growth-oriented environment with evolving regulatory requirements, uncertain legal interpretations, and organizational change.
• Well-developed self-management skills, with the ability to work independently with minimal guidance, take direction from management, and collaborate effectively with individuals from diverse backgrounds.
• Proven ability to oversee the work of others, provide guidance and feedback, and recognize when issues should be escalated to department leadership.
• Executive presence, sound judgment, and demonstrated ability to handle sensitive matters respectfully, ethically, and with discretion.
• Good interpersonal skills, with the ability to build cross-functional relationships, set direction, and develop consensus in support of organizational goals.
• Experience in business management, insurance operations, contract interpretation, employment law, sanctions compliance, or corporate governance is helpful.

PHYSICAL REQUIREMENTS 

Office environment – no specific or unusual physical or environmental demands.  Employees are regularly required to sit, walk, stand, talk, and hear. 

WORK ENVIRONMENT 

Working at corporate headquarters in the San Diego area, this position operates in an office environment and requires the frequent use of a computer, telephone, copier, and other standard office equipment.

We are currently not offering employment sponsorship for this opportunity

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#LI-Hybrid  

This description is a general statement of essential job functions and responsibilities.

The position may include other duties as assigned.

The current range for this position is

This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off
• Paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100% 

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

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