ING Australia is looking for an experienced Privacy Compliance Manager to join our Compliance team and help safeguard the privacy and data rights of our customers across Retail, Business Banking, Wholesale Banking Technology and Operations.
As a Privacy Compliance Manager, you’ll be the trusted advisor supporting our Data Protection Officer (DPO) to ensure ING meets its obligations under the Australian Privacy Act, Australian Privacy Principles, GDPR (where applicable), and ING’s internal global privacy frameworks. You’ll play a critical role in embedding strong data protection practices across the business from advising on privacy queries and data breaches to challenging risk assessments, uplifting processes, and driving a culture of privacy‑by‑design.
If you’re passionate about protecting customer data, influencing better decision-making, and navigating evolving privacy regulations, this is your opportunity to make a real impact.
Ready to make an impact?
What you’ll do
Support the Data Protection Officer to ensure ING meets its obligations under the Privacy Act, APPs, GDPR (where applicable), and ING’s global policies.
Act as a key point of contact for privacy queries across Retail, Business Banking, Wholesale, Technology and Operations teams.
Provide expert advice on individual rights requests, complex customer complaints, and matters escalated to regulators or external dispute bodies.
Challenge and review personal data processing activities, including Privacy Impact Assessments (PIAs), outsourcing risk assessments, and data retention practices.
Assess suspected data breaches, advise on regulatory notifications, and support remediation activities.
Interpret and advise on ING’s internal privacy frameworks, including GPDP and GDPP.
Monitor and independently test controls, processes, and systems to ensure ongoing compliance with privacy obligations.
Review vendor and third‑party arrangements to ensure appropriate data protection requirements are met.
Develop and deliver privacy and data retention training and awareness sessions across the business.
Prepare regular reporting for local and global leadership teams.
What we’re looking for
3–5 years’ experience + in data protection, privacy compliance, legal advisory or related fields, Financial Services is preferred but is not mandatory.
Strong understanding of the Privacy Act, Australian Privacy Principles, and working knowledge of GDPR.
Experience with privacy risk assessments, PIAs, data breach management, vendor due diligence, and privacy governance frameworks.
Familiarity with (or desire to learn) AI governance, security, and broader IT ecosystems.
Strong stakeholder engagement skills with the confidence to challenge, advise, and influence across business units and senior levels.
Excellent analytical, problem‑solving, and communication skills with the ability to translate complex privacy laws into actionable business guidance.
University degree in Law or a related field; privacy certifications (e.g., CIPP, CIPM) highly regarded.
Collaborative, proactive, and comfortable navigating ambiguity in a fast‑paced environment.
What’s in it for you?
Discounted ING Health Insurance
An additional Rest Day to support your wellbeing
An IMPACT Day to volunteer on approved sustainability activity
About Us
At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you’d feel at home? We’d love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)
Need more?
Contact [email protected]
Applications close 7th August
#LI-DNI
Skills Required
- 3-5 years' experience in data protection, privacy compliance, legal advisory or related fields
- Strong understanding of the Privacy Act and Australian Privacy Principles (APPs)
- Working knowledge of GDPR
- Experience with privacy risk assessments, Privacy Impact Assessments (PIAs), data breach management, and vendor due diligence
- University degree in Law or a related field
- Privacy certifications (e.g., CIPP, CIPM)
- Familiarity with or willingness to learn AI governance, security, and IT ecosystems
- Strong stakeholder engagement, ability to challenge and influence senior stakeholders
- Excellent analytical, problem-solving, and communication skills; ability to translate complex laws into business guidance
- Experience in Financial Services
What We Do
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
