At Infinx, we are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Our mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care. We work diligently to ensure that our clients receive their revenue on time, every time. Our clientele includes physician groups, hospitals, pharmacies, and dental groups.
We are in search of experienced associates and partners who exude confidence and possess expertise in areas aligned with our clients' requirements. We value individuals who are passionate about assisting others, adept at finding solutions to challenges, and committed to improving patient care while maximizing revenue. Inclusivity and diversity are at the core of our values, fostering a workplace where employees feel a sense of belonging, their contributions are valued, and diverse perspectives are celebrated. We believe in the power of human connection, with inclusion as the heart of our mission.
Location: Remote
Summary Description:
This remote Prior Authorization Specialist supports the Patient Access Onshore department in various functions, insurance verification and coordinating prior authorization requests for medical services. This position and is critical in facilitating timely patient access to healthcare by managing prior authorization processes. This role involves contacting payors for benefit information, checking authorization requirements, collecting required documentation, submitting requests to payers, and tracking authorization status.
Daily Responsibilities:
- Contacting payors for eligibility and benefit information to include authorization requirements
- Obtain prior authorizations and pre-certifications
- Submit complete and accurate authorization requests
- Follow up and resolve pending authorization requests
- Maintain documentation of authorization activity
- Stay current on payer prior authorization requirements
- 2+ years of experience in healthcare administration or prior authorization processes for medications
- Experience reviewing and processing prior authorization requests for medical procedures and services
- Ability to collaborate with healthcare providers and payers to resolve prior authorization issues and appeals
- Medical Assistant Certification or 5 years experience in a providers office setting processing prior authorizations is preferred but not required.
Company Benefits and Perks:
Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
- Access to a 401(k) Retirement Savings Plan.
- Comprehensive Medical, Dental, and Vision Coverage.
- Paid Time Off.
- Paid Holidays.
- Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.
Skills Required
- At least 2 years of experience in healthcare administration or medication prior authorization processes
- Experience reviewing and processing prior authorization requests for medical procedures and services
- Ability to collaborate with healthcare providers and payers to resolve authorization issues and appeals
- Medical Assistant Certification
- Five years of experience in a provider office setting processing prior authorizations
Infinx Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infinx and has not been reviewed or approved by Infinx.
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Fair & Transparent Compensation — Pay is considered competitive in several markets, and U.S. postings show clear hourly ranges for entry- to mid-level revenue-cycle roles. Salary is characterized as on time and dependable.
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Healthcare Strength — U.S. offerings include medical, dental, and vision, with some instances of employer-paid medical coverage and HSA support. Coverage is described as strong in certain cases.
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Retirement Support — A 401(k) with employer matching is included in U.S. materials and some role listings. This indicates structured retirement support alongside core health coverage.
Infinx Insights
What We Do
Infinx Healthcare provides innovative and scalable prior authorization and revenue cycle management solutions for healthcare providers, hospitals, imaging centers, and laboratories. Combining intelligent, cloud-based software driven by artificial intelligence and automation, with exception handling by our certified prior authorization and billing specialists, Infinx helps clients preserve and capture more revenue, enabling them to shift focus from burdensome administrative details to billable patient care.






