Print Mailing Supervisor

Posted 11 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
24-27
Mid level
AdTech • Marketing Tech
The Role
Supervise mail room staff to meet daily production and delivery goals. Assign work, manage labor costs and attendance, approve timesheets and PTO, enforce policies, train and coach employees, ensure safety and ISO compliance, perform operator duties as needed, and escalate issues.
Summary Generated by Built In

Description

Company Overview

 At Imagine we go beyond print to help our clients deliver game-changing visual communications from concept to delivery that set the standard for our industry. The first step in this process is hiring great employees! Our innovation teams are the most committed, highly experienced artisans in the business. We are committed to delivering high-quality marketing solutions, in every environment and campaign, helping our clients capture the heart, minds, and loyalty of their customers. For more than 30 years, The Imagine Group has established itself as one of the most influential and innovative visual communications companies in the industry. Join us and let's Imagine a better way together.

Job Summary:

Accomplishes department objectives by supervising staff, organizing and monitoring work process.

Shift: 2:30 PM to 10:30 PM

Job Description:

  • Assigns department work as needed to meet daily production goals and on time delivery.
  • Update SQDIP board and resolve daily issues / escalate as needed.
  • Drive job costing accuracy.
  • Ensure proper recording of transactions to/from inventory and jobs and manage reduction in rework / waste.
  • Review and approve hours / PTO for direct reports within payroll deadlines. Manage attendance points and related employee communications.
  • Collect, review, and approve timesheets for hours and job code accuracy daily.
  • Manage labor costs including overtime and flexing associates as needed.
  • Notify temporary agency of temporary associate attendance / behavior.
  • Ensure compliance to company policies and manage / deliver disciplinary actions for direct reports. Partner with HR on complex cases.
  • Provide training, coaching, and counseling to direct reports to achieve department's goals.
  • Complete annual performance reviews.
  • Ensure ISO training complete for team.
  • Listen to employees and address concerns, suggestions, etc.
  • Direct employees to complete preventative maintenance as needed and update records.
  • Advise manager of potential need to add resources.
  • Follow safety protocols and immediately address safety issues and ensure employees are trained on safety protocols for work area. Initiate safety investigation and drives correction action post-accident.
  • Perform as line/operator as needed.
  • Other duties as assigned.

Supervisory Responsibilities:

  • Supervises mail room staff.

Requirements

Minimum Qualifications of Position:

  • High school diploma or general education degree (GED)
  • Three plus years of experience working in printing, manufacturing, distribution and/or fulfillment.

Preferred Qualifications of Position:

  • One plus year of experience managing other employees.
  • One plus year in a print or mailing type environment.
  • English/Spanish bilingual.

Knowledge and Skills:

  • Critical thinking skills.
  • Math skills including addition, subtraction, multiplication, division, and measurement.
  • Computer skills including, Word, Excel, and Outlook.
  • Ability to communicate/understand basic written and verbal instructions.

Working Conditions and Physical Requirements:

  • Frequent reaching, bending, climbing, kneeling, crouching, and stooping.
  • Frequent standing for prolonged periods of time.
  • Frequent walking.
  • Ability to lift, pull, push up to 50 pounds.
  • Ability to visually inspect all work for defects.
  • Manual dexterity for repetitive work.

EEO Statement:

The Imagine Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • High school diploma or GED
  • Three plus years of experience in printing, manufacturing, distribution and/or fulfillment
  • Critical thinking skills
  • Math skills including addition, subtraction, multiplication, division, and measurement
  • Computer skills including Word, Excel, and Outlook
  • Ability to communicate/understand basic written and verbal instructions
  • One plus year of experience managing other employees
  • One plus year in a print or mailing environment
  • English/Spanish bilingual
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The Company
HQ: Minneapolis, MN
670 Employees

What We Do

Go beyond print. Imagine is more than a print company. For us, it's about ideas. That's how we create stunning visual communications for the best brands out there and the customers who love them.

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