Harris Print & Mail department serves local government organizations by printing and mailing utility bills, tax notices, and related communications. We are passionate about delivering value—whether it’s a simple print job or a complex mailing project, we understand our customers’ needs and strive to exceed expectations.
Who We’re Looking ForWe’re seeking a Print & Mail Team Lead to join our growing team. The ideal candidate is tech-savvy, adaptable, customer-focused, and committed to continuous improvement. You’ll thrive in this role if you:
- Approach challenges with a “yes” mindset.
- Navigate shifting priorities and tight deadlines with ease—and a positive attitude.
- Ask thoughtful questions and challenge the status quo.
- Have a keen eye for detail and accuracy.
- Are driven to meet goals while maintaining high quality.
- Communicate clearly and professionally, both in writing and over the phone.
- Are comfortable with digital tools and systems (bonus if you understand basic coding concepts).
At Harris Print and Mail, work is more than a job—it’s a journey. We empower our team to grow, innovate, and push boundaries. Whether you’re on the production floor or in a strategy meeting, you’ll be part of a culture that values curiosity, collaboration, and continuous learning.
What You’ll Do- Lead and support a 4-person onsite team, managing daily operations and task delegation.
- Ensure production schedules are met and proactively resolve issues that may impact timelines.
- Oversee equipment and workspace efficiency; troubleshoot printer issues and coordinate repairs.
- Maintain adequate inventory levels and manage supply needs.
- Serve as the onsite point of contact for customer issues and contract compliance.
- Resolve customer service incidents and vendor performance concerns with professionalism.
- Identify and document process improvements and cost-saving opportunities.
- Work with Coordinator to provide information to finance team
- Collaborate with the VP of Professional Services to meet forecast, profitability, and growth targets.
- Hire, train, and evaluate team members; foster a culture of accountability and development.
- Partner with Sales and Marketing to support planning and outreach efforts.
- Step in as a production operator when needed to support the team.
- Required:
- Strong aptitude for learning software and digital tools.
- Proven ability to manage schedules, inventory, and equipment.
- Excellent communication and problem-solving skills.
- Commitment to continuous improvement and operational excellence.
- Preferred:
- Experience leading teams in a production or operations environment.
- Experience and interest in AI usage
- Familiarity with print production workflows
- Experience with USPS bulk mail processing and compliance.
- Understanding of coding concepts (e.g., HTML, JavaScript).
- Ability to occasionally push, pull, or lift up to 60 lbs.
- Ability to stand, stoop, or bend during the workday.
About Harris Computer:
Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”!
- We empower our employees to make a difference
- We have an award-winning culture
- We offer opportunity to learn
- We are financially strong and we are owned by the largest software company in Canada (CSI)
- We have fun!
Follow us on social media to learn more about our company values, culture and initiatives!
- Instagram: @weareharris
- LinkedIn: Harris Computer
Top Skills
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
