Principal Technical Analyst

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Our team is searching for a Principal Analyst to operate at the center of a sophisticated, multi-functional program, driving clarity through data, metrics, and executive-ready insights. This role is responsible for identifying reporting opportunities that surface areas for improvement, tracking realized benefits, and ensuring a single, stitched-together view of program performance across teams, systems, and partners.
You'll partner closely with product, technology, operations, finance, and leadership defining metrics, establish reporting standards, and deliver clear, actionable readouts at the executive level. Success is measured by the ability to turn fragmented data into trusted insights, proactively identify risks and opportunities, and enable leadership to make informed, timely decisions.
We pride ourselves on encouraging a culture of innovation, transparency, and accountability. Join us in embodying the spirit of the Un-carrier and make a tangible impact across a high-visibility program. This is a dynamic role where no two days are the same, and your work will directly influence execution, prioritization, and outcomes!

Responsibilities:

• Lead project risk identification and communicate status, insights, and trends to team leads, project managers, and leadership to improve project outcomes and support informed decision-making
• Define cross-domain technical roadmaps, solution designs, and success metrics to ensure alignment, improve visibility, and mitigate risks across multiple systems and teams
• Analyze and translate business and technical requirements into IT solutions, metrics, and reporting artifacts that meet business needs within assigned domains
• Translate business requests into technical user stories, system diagrams, compose documents, dashboards, and executive-ready readouts to support system functionality, performance tracking, and continuous improvement.
• Partner multi-functionally to ensure data from multiple systems, teams, and tools is accurately coordinated into a consistent, trusted view for program and leadership reporting Desired Responsibilities
• Drive standard processes by mentoring peers, leading contractors, and improving reporting processes, data quality, and operational efficiency across the team
• Proactively identify gaps, risks, and improvement opportunities through analysis and communicate recommendations clearly to partners and leadership Desired Responsibilities
• Also responsible for other duties/projects as assigned by business management as needed

Knowledge, Skills, and Abilities:

• 7+ years of experience in analytics, program reporting, business intelligence, or a related analytical role (Required)
• Deep architectural expertise in microservice-based systems, including integrations, supporting database technologies, and evaluate architectural impacts on performance, scalability, and delivery outcomes.
• Proven ability to analyze sophisticated technical and operational data and translate it into clear, actionable insights for both technical partners and executive leadership
• Excellent written and verbal communication skills, with validated ability to influence multi-functional partners, present to senior leaders, and operate efficiently without direct authority.
• Proven ability to mentor peers, handle ambiguity, prioritize challenging demands, and operate independently while supporting large-scale, enterprise initiatives

Education:

• Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required) 
• Acceptable areas of study include Computer Science or a related field. In lieu of degree, equivalent proven experience may be considered. (Required)  

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $109,100 - $196,800

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ340239¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.