Principal Product Manager

Sorry, this job was removed at 05:33 p.m. (CST) on Tuesday, Oct 22, 2024
Be an Early Applicant
North Street, Berkshire, England
7+ Years Experience
Big Data • Information Technology • Other
The Role

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives.  Come join the excellence!

Overview

Be part of a team that creates exceptional customer value, generates long-term competitive advantage, and delivers year-after-year profitability for TNS and the Communications Division. Are you interested in managing the full lifecycle of products and services. As a TNS Principal Product Manager you will lead others to deliver true value based on customer backed approaches. You will utilize your entrepreneurial prowess to drive strategy of TNS business, technology, and design. If you are a passionate Product Manager yearning to transform the customer experience, we are looking for you to join the TNS team.

Responsibilities

Principal Product Manager

Job Summary

Be part of a team that creates exceptional customer value, generates long-term competitive advantage, and delivers year-after-year profitability for TNS and the Communications Division.  Are you interested in managing the full lifecycle of products and services.  As a TNS Principal Product Manager you will lead others to deliver true value based on customer backed approaches.  You will utilize your entrepreneurial prowess to drive strategy of TNS business, technology, and design.   If you are a passionate Product Manager yearning to transform the customer experience, we are looking for you to join the TNS team.

Duties and Responsibilities

Strategy and Planning (35%)

  • Deliver business value to drive sales, improve efficiency, and improve customer satisfaction

  • Be the leader in delivering value, strategic vision and product roadmaps for your designated products and services

  • Support business reviews and have the ability to present across all levels of the organization

  • Drive the product lifecycle from market development to market decline

  • Create product / business plans to determine product and service feasibility

  • Partner with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs

  • Develops and executes strategic plans in support of key objectives derived from the Balanced Scorecard

  • Drives business growth by applying domain expertise to provide thought leadership and translate vision into action

  • Evaluates research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform the strategy for the product

  • Knowing your customers by having ongoing discussions, both face to face and team meetings, and documenting these discussions for strategic review

Operations (25%)

  • Understands financial and business impact of proposed product updates and activities within portfolio, prioritizes updates to support the roadmap

  • Drives product development by reviewing performance and directing work efforts of solution architects, development, and operations to ensure products are aligned with product vision

  • Identifies goals, metrics, and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings

  • Resolve issues within or across product teams that may impair teams form delivery of a quality product in order to meet strategic, financial, and technical goals

  • Drives operational excellence to create internal customer satisfaction and meet product metrics while prioritizing customer needs

  • ​Works across legal teams to develop, review and execute customer and third-party partner contracts

  • When necessary, create Non-Disclosure Agreements based on specific needs

Interpersonal (20%)

  • Accepting constructive feedback from other team members

  • Actively listen to problem discussions and propose various solutions

  • Actively listen to problem discussions and propose various solutions

  • Work as a member of project team and make the necessary contributions for the role

Behavior (20%)

  • Being on time, participative and showing a willingness to help other team members

  • Partner with various Communication Division members to create products and services

  • Ability to articulate complex issues both in written form and orally

  • Ability to comprehend customer requirements and take these requirements to create an appropriate product plan

  • Have excellent follow through, we honor our commitments

  • Think outside the box to develop new products and services

Travel Requirements

- Typically requires overnight travel 10% to 15% of the time

Qualifications

  • Proficient in developing and maintaining product and service lifecycles

  • Proficient in defining, communicating, and driving value propositions, success metrics, and outcomes

  • Proficient in utilizing deep market and industry knowledge to achieve strategic objectives

  • Proficient in selecting and leading strategic vendor relationships or acting as the primary point of contract for strategic partnerships

  • Mentor other less senior Product Managers

  • Ability to articulate, verbally or with presentations, network architectures and requirements that relates to the solution at hand             

Preferred Experience and Education

  • BS degree in Telecom or Business, MBA Preferred

  • More than 10 years’ experience in Product Management domain

  • Strong background in Mobile and Fixed telecom networks

  • Background in SS7 & SIP call flows and interworking of the PSTN

  • Well versed in the STIR-SHAKEN ecosystem

  • Understanding telecom infrastructure and design

  • Understand Local Exchange Routing Guide

  • Experience working with ILEC, CLEC and Wireless Customers

  • Metaswitch platforms such as QCALL, CFS, EAS, AGCF, Perimeta SBC

  • Work with Tier 1 to Tier 4 Service Providers

Key Requirements

  • 15+ years in the Communications industry, or other relevant industry experience

  • Excellent written and communication skills

  • Strong verbal communication skills and written presentation skills

  • Strong experience with MS Office Suite (word, power point, excel & Visio)

If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

The Company
HQ: Reston, VA
1,433 Employees
On-site Workplace
Year Founded: 1990

What We Do

Transaction Network Services (TNS) is a leading global provider of data communications and interoperability solutions. Our global network and innovative value-added services enable transactions and the exchange of information to many of the world’s leading retailers, banks, payment processors, financial institutions and telecommunication firms. Founded in 1990 in the United States, TNS has grown steadily and now provides services to customers in over 60 countries across the Americas, Europe and the Asia Pacific region, with our reach extending to many more. TNS has designed and implemented a global data network which supports a variety of widely accepted communications protocols and is designed to be scalable and accessible by multiple methods.

Jobs at Similar Companies

Jobba Trade Technologies, Inc. Logo Jobba Trade Technologies, Inc.

Customer Success Specialist

Cloud • Information Technology • Productivity • Professional Services • Software
Remote
Hybrid
Chicago, IL, USA
45 Employees

InCommodities Logo InCommodities

Senior Software Developer - NA

Information Technology • Machine Learning • Analytics • Energy • Automation • Renewable Energy
Hybrid
Austin, TX, USA
234 Employees

Similar Companies Hiring

Artlist Thumbnail
Social Media • Other • Music • Digital Media
Tel Aviv, IL
450 Employees
Jobba Trade Technologies, Inc. Thumbnail
Software • Professional Services • Productivity • Information Technology • Cloud
Chicago, IL
45 Employees
InCommodities Thumbnail
Renewable Energy • Machine Learning • Information Technology • Energy • Automation • Analytics
Austin, TX
234 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account