In this role, you will:
- Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
- Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
- Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
- Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
- Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
- 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Deep expertise in AIOps platforms and tools (e.g., Prometheus, AppDynamics, Splunk, ITRS Geneos, BigPanda, OpenTelemetry ecosystems)
- Strong experience with AI/ML for IT operations, including anomaly detection, event correlation, forecasting, and intelligent alerting
- Hands-on experience with automation frameworks (e.g., Ansible, Terraform, or similar) and event-driven architectures
- Strong understanding of SRE principles, SLIs/SLOs, error budgets, and reliability engineering practices
- Experience building self-healing systems and closed-loop remediation workflows
- Proficiency in cloud platforms and cloud-native architectures (Kubernetes, microservices)
- Knowledge of data pipelines, streaming platforms (Kafka), and telemetry ingestion/processing
- Familiarity with GenAI/LLM-assisted operations, including incident summarization, knowledge mining, and automated runbook generation
- Ability to operate across complex organizational structures with strong stakeholder management and communication skills
- Proven ability to define target-state architecture, operating models, and actionable roadmaps
- 8+ years of software engineering, platform engineering, or infrastructure experience, or equivalent demonstrated through work experience, training, military experience, or education
- 5+ years of experience in AIOps, SRE, production engineering, or large-scale distributed systems operations
- 4+ years of experience with Python, programming, or scripting languages
- 2+ years of experience working with Generative AI, large language models (LLM), or foundation models
- 2+ Agentic AI and Agent building experience
- Experience with AI-powered development or GitHub Copilot
- Proven experience designing and implementing observability, monitoring, and automation platforms at scale
- Ability to manage multiple high-complexity engineering initiatives with significant enterprise impact
- Strong analytical, problem-solving, and architectural design skills
- Excellent communication and documentation skills (e.g., Confluence, Git, architecture diagrams)
- Comfortable driving transformation and influencing senior leadership in a fast-paced, evolving environment
- This position is not open to visa initiation or transfer
30 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Skills Required
- 7+ years of Engineering experience
- 8+ years of software engineering, platform engineering, or infrastructure experience
- 5+ years of AIOps, SRE, production engineering, or large-scale distributed systems operations
- 4+ years of experience with Python, programming, or scripting languages
- 2+ years of experience working with Generative AI, large language models (LLM), or foundation models
- 2+ Agentic AI and Agent building experience
- Deep expertise in AIOps platforms and tools (Prometheus, AppDynamics, Splunk, ITRS Geneos, BigPanda, OpenTelemetry ecosystems)
- Strong experience with AI/ML for IT operations (anomaly detection, event correlation, forecasting, intelligent alerting)
- Hands-on experience with automation frameworks (Ansible, Terraform, or similar) and event-driven architectures
- Strong understanding of SRE principles, SLIs/SLOs, error budgets, and reliability engineering practices
- Experience building self-healing systems and closed-loop remediation workflows
- Proficiency in cloud platforms and cloud-native architectures (Kubernetes, microservices)
- Knowledge of data pipelines, streaming platforms (Kafka), and telemetry ingestion/processing
- Familiarity with GenAI/LLM-assisted operations (incident summarization, knowledge mining, automated runbook generation)
- Experience with AI-powered development or GitHub Copilot
- Proven experience designing and implementing observability, monitoring, and automation platforms at scale
- Excellent communication and documentation skills (Confluence, Git, architecture diagrams)
Wells Fargo Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
-
Parental & Family Support — Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
-
Retirement Support — Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
Gallery
Wells Fargo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
