Principal Architect

Vonage is looking for a talented and enthusiastic principal architect. You will join the core architecture team that works across multiple product lines and with hundreds of engineers. You will be working with engineering leaders, product managers and other architects to help set the architectural direction for a major product suite.
Vonage India – A Growing Innovation Hub
Located at WeWork Roshni Tech Hub, Bengaluru, Vonage India is a fast-growing hub driving global impact across engineering, product, customer experience & other business critical functions. Our vibrant, collaborative workspace offers top-notch amenities and a culture built on learning, innovation, and purpose. Join us as we grow a mission-driven team redefining how the world connects.

You will be instrumental in achieving the core team goals:

• Ensure the technical strategy aligns with the business vision and product direction.
• Maintain architectural integrity across all value streams and domains.
• Accelerate delivery through standardized architecture and reusable patterns.
• Build architectural capability across the organization through mentorship and governance.
• Proactively manage systemic risks (scalability, performance, maintainability, security).

• Independently tackling challenges: You don’t need anyone to keep you on track. You’re organized and efficient
• Strong soft skills & ability to work with and influence senior leaders and peers. You will need to understand leading without authority, mentoring and coaching.
• Flexibility and adaptability to work in a growing, dynamic team.

• 10+ years in software development.
• 2+ years in an architecture focused role for a mid-size or larger organization.
• Experience building and running a multi-tenant SaaS solution
• Running an architecture process with five or more engineering teams.
• Working with cloud technologies. AWS is great, but Azure and GCP are fine.

• You understand all aspects of software development.
• Energy, curiosity, and a desire to learn and improve.
• Finding pragmatic solutions to complex socio-technological problems.

• Knowledge of architecture processes such as TOGAF. In particular, where they can help and where they won’t.
• Experience in Contact Center (CCaaS) and/or Unified Communications (UCaaS) environments.
• Bringing knowledge of micro-services, async communication, distributed systems development, and non-functional requirements.
• Seeing the bigger picture and grasping the full scope of the business.
• Be a strong advocate for agile and lean software development practices.
• A drive to always leave things better than how you found them: Code, processes, documentation, interactions with people and every other aspect of your work life.