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Job Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
At Takeda's ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.
THE OPPORTUNITY
As a Senior Business Analyst specializing in healthcare industry, you will play a pivotal role in driving digital transformation within Takeda's healthcare initiatives. Working closely with cross-functional teams, you will lead the identification of challenges and opportunities for digital solutions, interpret Takeda's SDLC (Software Development Life Cycle), and collaborate effectively with various stakeholders throughout the entire journey. Your expertise in Salesforce Health Cloud and healthcare industry knowledge will be instrumental in shaping the future of patient-centric digital solutions.
RESPONSIBILITIES:
• Works with the business to identify the patient challenges and opportunities for digital solutions to make an impact.
• Lead workshops and collaborate with business stakeholders to identify challenges and opportunities for digital solutions within the healthcare domain. Conduct High Level Assessments and design workshops.
• Interpret Takeda's SDLC and guide junior business analysts and stakeholders through the digital solution journey.
• Maintain comprehensive documentation and outputs for Salesforce Health Cloud applications.
• Ensure that analytical outputs adhere to established standards and are aligned with the needs of the healthcare industry.
• Process and decompose internal business requirements into specifications and user stories, with a focus on patient-centric solutions.
• Form the bridge between the business and team of testers and developers during successful patient solution development.
• Collaborate with cross-functional teams to identify business requirements, functional design, process design, prototyping, testing, and training within the Salesforce Health Cloud environment.
• Provide continuous updates to business stakeholders, Product Owners, and Delivery Manager during project delivery, and communicate changes, problems, and ambiguities in a timely manner
• Understanding and/or strong interest in technologies that can serve patients e.g., Salesforce Health Cloud, Service Cloud, Communities, as well as low-code app development tools.
Leadership:
• Persuasive communication skills and understanding dependencies across technology initiatives.
• Facilitates a culture which is open for innovation and high-quality delivery.
• Assertive, with the confidence to be a voice of authority.
• Ability to promote innovative thinking and self-development.
• Create and maintain an atmosphere of trust through facilitation of retrospectives and feedback exchange among team members.
• Help other teams and conventional parts of the organization build effective communication and interaction with the team.
• Coordinate interaction with other teams of one's own and other units.
• Clear obstacles and blockers in the team's path (such as dependencies on other teams) and maintain a list of obstacles.
• Contribute to product development to the extent of her or his competence.
SKILLS & QUALIFICATIONS:
• Bachelor's degree in relevant field, or other relevant work experience
• Bachelor's or master's degree in a relevant field, or equivalent work experience.
• 5+ years of experience in a business analysis role, with a focus on consumer or patient related health applications, preferably Salesforce Health Cloud and healthcare industry solutions.
• 5+ years of experience within a Lean/Agile development environment.
• Salesforce certification(s), preferably SFDC Health Cloud, or equivalent certifications demonstrating expertise in Salesforce platform.
• Proven experience in leading workshops and collaborating with stakeholders in the healthcare industry.
• Outstanding communication skills, both written and verbal, can engage audiences at all levels within a global organization.
• Technical background (in one of the following areas: Customer Relationship Management, Downstream, Integrations, Data management) is a huge advantage.
WHAT TAKEDA CAN OFFER YOU:
• Takeda is certified as a Top Employer, not only in México and North America, but also globally. No investment we make pays greater dividends than taking good care of our people.
• At Takeda, you take the lead on building and shaping your own career.
BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
• Competitive Salary + Performance Annual Bonus
• Monthly Supermarket and Food Vouchers
• Flexible Working Schemes
• Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision
• Additional Time Off
• Diversity, Equity, and Inclusion Programs
Locations
MEX - Santa Fe
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
Top Skills
What the Team is Saying
What We Do
We strive to transform lives. While the science we advance is constantly evolving, our core purpose is enduring. For more than two centuries, our values have guided us to do what’s right for patients and for society.
We know that changing lives requires us to do things differently. We start by listening to and addressing what really matters to patients, the people who love them, and those in the healthcare system who provide care. And that’s what inspires us all to be bold, push boundaries and set new standards that open up greater opportunities. Join us in our effort to discover, develop and deliver new treatments to patients.
Why Work With Us
We connect to our history and Japanese heritage through everything we do to bring our purpose, values, vision, and imperatives to life. We are committed to bringing better health and a brighter future to patients. Being a part of Takeda means having the opportunity to be a part of something bigger than yourself.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Takeda's hybrid policy varies by role. Be sure to ask your recruiter about the requirements for the role that you are applying for.
