Principal UX Designer

Principal, UX Design 

The Role 

We are looking for a highly motivated individual to join our experience design team within Fidelity’s Center for Family Engagement (“FCFE”) with an emphasis on new product design. This role includes design for important business deliverables while being a liaison between key technical and business stakeholders. In addition to strong design competency, the position requires the ability to effectively work and deliver within a matrixed team across FCFE, Fidelity Brokerage & Wealth, Enterprise Services, and IWMS. 

To be effective, the Principal, User Experience Design will work with key stakeholders across FCFE Relational Digital, UXD, Thought Leadership, and Engineering, to advance experimentation in the FamFinTech space.  

We are always exploring new technologies and new ways to continually provide value to our customers. This role is expected to have a direct and positive impact on Fidelity’s customers.  By demonstrating and promoting agile leadership behaviors, you will evolve and sustain an innovative agile culture. 
  

The Expertise and Skills You Bring 

• Deep expertise in visual design and user research, with the ability to leverage emerging AI tools like Figma Make when appropriate while relying on strong design fundamentals to guide decisions 

• Experience creating and driving towards top level business KPIs 

• Desire and ability to be both a highly effective individual contributor and mentor, elevating the skills, craft, and impact of other designers  

• Highly empathic to users, your business partners, business objectives, and the process 

• Ability to be a strategic thinker with low ego and willing to do what's best for the business each day 

• 10+ years of successful experience building lovable, lasting products 

• Embraces flexibility when business and product pivots occur 

• Strong communication and collaboration skills 

• Technical acumen highly and an affinity for technology and staying up to date on industry innovations 

• Ability to break down complex problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making. 

• Comfortable with ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information. 

• Strong communication, collaboration, and stakeholder management skills. 

• Own and drive the end-to-end product design strategy for your area, ensuring experiences balance user needs, business objectives, technical constraints, and long-term product vision 

The Team 

FCFE’s mission is “To inspire, educate, and empower families and advisors to spark and sustain conversations about the emotional, relational, and generational aspects of wealth.” You will be aligned with FCFE’s Digital product team- we are responsible for building new digital experiences for Advisors and Clients.  We’re looking for forward thinkers willing to explore AI and other solutions to solve interesting problems.  You can check out the very beginning of our digital work at fcfe.fidelity.com.  

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.