The Role
Lead user-centered design for homepage, navigation, and event experiences. Conduct user research, synthesize insights, produce interaction designs and prototypes, run usability tests, document design patterns and accessibility, align solutions with business goals, and mentor team members to improve ecommerce customer engagement and performance.
Summary Generated by Built In
Position Summary...What you'll do...Role summary:
As the Principal UX Designer, you will lead the development and enhancement of user-centered design strategies that drive exceptional customer experiences. This role involves partnering in comprehensive user research, synthesizing insights, and collaborating with cross-functional teams to create intuitive, scalable interaction designs. You will influence business outcomes by aligning design solutions with stakeholder needs and market trends while ensuring usability and accessibility. Your expertise will guide prototyping, usability testing, and iterative improvements, fostering innovation and excellence in retail design to deliver impactful, data-driven user experiences across digital platforms.
About the team:
The Walmart Global Design Homepage, Navigation, and Events team shapes the architecture of Walmart’s website and mobile app, managing some of the highest-traffic areas of the Walmart digital experience. This team crafts engaging homepage experiences that highlight top products, events, and value, guiding customers through their shopping journeys. They develop tailored solutions for major holidays and shopping events to attract and retain customers. Collaborating across functions, the team applies user-centered design, prototyping, and usability testing to enhance consumer engagement and satisfaction, ensuring a seamless and effective retail experience.
What you'll do:
What you'll bring:
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
San Bruno, California US-08848 | Sunnyvale, California US-08479: The annual salary range for this position is $143,000.00 - $286,000.00
Bentonville, Arkansas US-10735: The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
As the Principal UX Designer, you will lead the development and enhancement of user-centered design strategies that drive exceptional customer experiences. This role involves partnering in comprehensive user research, synthesizing insights, and collaborating with cross-functional teams to create intuitive, scalable interaction designs. You will influence business outcomes by aligning design solutions with stakeholder needs and market trends while ensuring usability and accessibility. Your expertise will guide prototyping, usability testing, and iterative improvements, fostering innovation and excellence in retail design to deliver impactful, data-driven user experiences across digital platforms.
About the team:
The Walmart Global Design Homepage, Navigation, and Events team shapes the architecture of Walmart’s website and mobile app, managing some of the highest-traffic areas of the Walmart digital experience. This team crafts engaging homepage experiences that highlight top products, events, and value, guiding customers through their shopping journeys. They develop tailored solutions for major holidays and shopping events to attract and retain customers. Collaborating across functions, the team applies user-centered design, prototyping, and usability testing to enhance consumer engagement and satisfaction, ensuring a seamless and effective retail experience.
What you'll do:
- Lead user research initiatives including interviews, surveys, and site visits to gather actionable insights that inform design strategies.
- Develop and refine user journeys, storyboards, and interaction designs to enhance overall user experience.
- Collaborate with cross-functional teams and stakeholders to align UX solutions with business objectives and customer needs.
- Design and prototype scalable, user-centered interfaces adhering to established design principles and platform guidelines.
- Conduct usability testing and iterate designs based on feedback to optimize product performance and satisfaction.
- Manage documentation of design specifications, patterns, and style guides to ensure consistency across projects.
- Mentor and guide team members to foster professional growth and maintain high-quality design standards.
What you'll bring:
- Extensive experience in user-centered design, including user interviews, surveys, and journey mapping to enhance interaction design and user experience strategies.
- Proficiency in prototyping, usability testing, and developing scalable design solutions aligned with native mobile conventions and style guides.
- Strong skills in stakeholder identification, engagement, and communication to build effective partnerships and influence technical outcomes.
- Expertise in qualitative and quantitative research methods, data analysis, and synthesizing insights to drive design improvements.
- Ability to lead cross-functional collaboration and deliver clear, concise reports supporting business strategy and customer needs.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
San Bruno, California US-08848 | Sunnyvale, California US-08479: The annual salary range for this position is $143,000.00 - $286,000.00
Bentonville, Arkansas US-10735: The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer SciencePrimary Location...850 Cherry Ave, San Bruno, CA 94066-3031, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Skills Required
- Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years' experience in UI/UX, interactive and visual design, electronic art, multimedia design, or related area.
- 7 years' experience in UI/UX, interactive and visual design, electronic art, multimedia design, or related area.
- Extensive experience in user-centered design including user interviews, surveys, and journey mapping.
- Proficiency in prototyping, usability testing, and developing scalable design solutions aligned with native mobile conventions and style guides.
- Strong stakeholder identification, engagement, and communication skills to influence technical and business outcomes.
- Expertise in qualitative and quantitative research methods, data analysis, and synthesizing insights to drive design improvements.
- Ability to lead cross-functional collaboration and mentor team members to maintain high-quality design standards.
- Design certification (for example, IDEOU - Foundations in Design Thinking Certificate).
- Master's degree in UI/UX Design, Product Design, Computer Science, Cognitive Science, Business, Architecture, or Artificial Intelligence.
- Related industry experience (for example, retail, supply chain, eCommerce, healthcare).
- Knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 AA, accessibility best practices, and assistive technologies.
Walmart Global Tech Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.
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Strong & Reliable Incentives — Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
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Retirement Support — Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
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Parental & Family Support — Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.
Walmart Global Tech Insights
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The Company
What We Do
Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.
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