Principal UX Accessibility Specialist

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Boston, MA, USA
In-Office
Fintech
The Role

Job Description:

Role Overview 

As a Principal UX Accessibility Specialist, you will help Fidelity Investmentscentralized User Experience Design (UXD) organization to shape its UX accessibility strategy and practice for its customer-facing web, mobile, and hybrid experiences. 

Key Responsibilities 

  • Empower designers to design inclusively by providing training, tools, and support. 

  • Champion a vision for scaling Accessibility and inclusive design practices within a large organization. 

  • Support our enterprise design system for Web, iOS, and Android. 

  • Collaborate with Accessibility teams from across the firm to develop a unified Accessibility support model. 

The Expertise and Skills You Bring

  • Bachelor’s degree with 5+ years' experience in Digital Accessibility or a related UX discipline (ex. Design, Research, Content Strategy, Instructional Design, Front-End Development) with a strong focus on Accessibility. 

  • Expertise in making mobile, web, and hybrid applications accessible. 

  • Fluency in inclusive design principles and UX design standards for web, iOS, and Android. 

  • Experience supporting design system teams in making web, iOS, and Android libraries, assets, and design language accessible. 

  • Expertise in using assistive technologies (JAWS, NVDA, Voiceover, TalkBack, Dragon Naturally Speaking) to evaluate digital experiences. 

  • Deep empathy for and understanding of how people with disabilities use assistive technologies. 

  • Ability to work with multi-disciplinary teams and provide UX accessibility feedback on the fly. 

  • Strong ability to manage multiple concurrent initiatives and adapt to their changing needs. 

  • Knowledge of accessibility laws (ADA, Section 508, CVAA) and standards (WCAG, ARIA, UAAG). 

  • Interpersonal skills to build trust and work with partners from across UX disciplines as well as other Accessibility teams across the firm. 
     

Preferred Skills 

  • Expertise with Figma to support our Accessibility Annotations toolkit.

  • UX development skills (SwiftUI, Jetpack Compose, HTML5, JavaScript, CSS). 

  • IAAP CPACC and/or WAS certifications. 

The Team

The Fidelity UX Accessibility Team is part of a large, centralized User Experience Design (UXD) organization that provides design services to Fidelity’s Retail, Workplace, and Institutional businesses. As a member of the UX Accessibility and parent UXD team, you will help make Fidelity’s products more accessible and usable for individual investors, business owners, administrators, and financial professionals. Whether it’s integrating Accessibility into our design process, toolkits, systems, training, or consulting with teams, supporting an Accessibility champion’s network, responding to client feedback, and partnering with other Accessibility teams to advance a firm-wide approach to Accessibility, this is a chance to make a big difference.  

Certifications:

Category:Information Technology

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity Investments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.

  • Strong & Reliable Incentives Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
  • Retirement Support A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
  • Parental & Family Support Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.

Fidelity Investments Insights

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The Company
HQ: Boston, MA
58,848 Employees
Year Founded: 1946

What We Do

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

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