Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.
Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.
Principal Upgrades Program Manager - Windchill
Reports to: Solution Center Senior Director
Location: Remote - USA
In this role within the PTC SaaS Upgrade and Transition Team you will own and support the delivery of multiple Projects/Programs across Operations, upgrades, and transition functions within the Software, Operations, and Support organization to help drive PTC’s SaaS transformation at scale. The candidate will be accountable for portfolio-level execution, ensuring predictable delivery, customer success, cost management, internal stakeholder alignment, and alignment to business priorities. Your work will drive transformation of our business towards a more SaaS-friendly ecosystem.
Your teams will consist of Architects, Engineers, Support personnel, and PTC Leaders at varying levels, working on operational activities of various complexity and scope. You will also work closely with the extended Customer Success organization, R&D, Cloud organization, and Technical Support to ensure proper scope, resource pools, and dependencies are being defined and developed properly.
Day-To-Day Responsibilities:
- Lead and manage multiple projects to ensure the realization of value, quality, and on-time delivery of defined scope
- Coordinate internal resources and third parties/vendors for the flawless execution of multiple projects
- Communicate project status regularly to various stakeholders
- Perform risk management to mitigate potential risks
- Develop and manage detailed project plans to monitor and track progress
- Perform cost analysis and establishing cost optimization projects
- Drive and track maintenance coordination activities
- Drive and track customer execution activities
- Drive the continuing evolution of existing processes and tools
- Drive the ISO certification as well as internal and external audits
- Managing changes to project scope, schedule, and costs using appropriate verification techniques and change management processes
Requirements:
- Proven experience managing large, complex programs
- Proven project management experience of SaaS Implementations
- Strong leadership, escalation management and problem solving skills across cross-functional and distributed teams
- Excellent communication skills (written and verbal)
- Strong working knowledge of project management software tools and methodologies
- Bachelor’s degree and 5+ years of Project Management experience
- Ability to operate independently with high visibility and accountability
- U.S. Citizen - This position requires eligibility under U.S. Government export control regulations and federal customer requirements; therefore, applicants must be U.S. citizens
Preferred:
- Experience with Windchill, PLM upgrades, or implementations
- Experience with SaaS transformation programs
- PMP or equivalent certification
- Experience in Enterprise software industry
Skills and knowledge:
- Leadership
- Planning
- Developing and Tracking Budgets
- Working knowledge of the Microsoft Office Suite
- Solid organizational and analytical skills
- Risk Management
- Detail oriented
Why PTC?
When looking for a new job, we know you are looking for something that aligns with your values, passions, dreams, and lifestyle. Our team is passionate and committed. We are driven by innovation and value our work-life balance. Check out what it’s like to work at PTC at #lifeatPTC.
PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $120,000 - 150,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions.
For more information about PTC’s comprehensive benefits, please visit our Careers Page.
PTC recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled.
For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled.
PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you.
If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?
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Skills Required
- Proven experience managing large, complex programs
- Proven project management experience of SaaS implementations
- Strong leadership, escalation management and problem solving skills across cross-functional and distributed teams
- Excellent written and verbal communication skills
- Strong working knowledge of project management software tools and methodologies
- Bachelor's degree
- 5+ years of Project Management experience
- Ability to operate independently with high visibility and accountability
- U.S. Citizen (required for export control and federal customer requirements)
- Working knowledge of the Microsoft Office Suite
- Developing and tracking budgets / cost analysis experience
- Risk management skills
- Solid organizational and analytical skills; detail oriented
- Experience with Windchill, PLM upgrades, or implementations
- Experience with SaaS transformation programs
- PMP or equivalent certification
- Experience in the Enterprise software industry
- ISO certification and audit experience
PTC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PTC and has not been reviewed or approved by PTC.
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Healthcare Strength — Pay is frequently described as paired with good insurance and generally good benefits, suggesting core medical coverage is a meaningful part of the value proposition. The benefits package is framed as comprehensive across health, disability, and employee assistance supports.
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Retirement Support — Retirement support is positioned as a clear strength, with a company-matched 401(k) plan repeatedly included as a standard part of the rewards package. Stock purchase and equity programs are also presented as available pathways to longer-term wealth building.
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Leave & Time Off Breadth — Time off appears comparatively robust, including sizable vacation accrual for new hires along with wellness/sick time and additional holiday-style programs. Flexibility options like remote work and schedule flexibility reinforce the sense of a benefits-heavy total rewards design.
PTC Insights
What We Do
PTC (NASDAQ: PTC) unleashes industrial innovation with award-winning, market-proven solutions that enable companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. With PTC, and its partner ecosystem, manufacturers can capitalize on the promise of today’s new technology to drive digital transformation.
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