PRINCIPAL ANALYST, CYBER ASSURANCE AND SUPPORT
THE ROLE
Fidelity Investments is seeking a Principal Analyst to join the Cyber Assurance and Support team. This role offers an outstanding opportunity to advance a cybersecurity career at one of the top financial services companies. You will join a high-impact team that plays a critical role in attracting and retaining business by supporting cybersecurity, fraud, AI, and technology inquiries from 401(k) clients and prospects.
In this role, you will support client requests, including discussions on cybersecurity posture, fraud prevention, and Fidelity’s approach to responsible AI use, model governance, and data protection
You will also help articulate Fidelity’s approach to secure, responsible AI adoption and oversight.
- Provide assurance over Fidelity’s cybersecurity, AI governance, and customer protection controls using the team’s standard response library, collaboration with team members, and engagement with business partners
- Respond to client security, privacy, and AI-related inquiries, including Requests for Proposals (RFPs), due diligence questionnaires, and emerging AI risk assessments
- Support client requests, including discussions on cybersecurity posture, fraud prevention, and Fidelity’s approach to responsible AI use, model governance, and data protection
- Partner with internal teams to continuously enhance response content, including evolving AI-related controls, policies, and safeguards
THE EXPERTISE AND SKILLS YOU BRING
- Bachelor’s degree, preferably in Computer Science, Cybersecurity, Information Systems, or a related technical field; or equivalent experience
- Strong understanding of security and risk considerations related to artificial intelligence, including data privacy, model governance, and responsible AI practices
- Demonstrated ability to translate technical cybersecurity and AI controls into clear, concise, and client-friendly responses
- Strong ability to manage multiple priorities simultaneously in a fast-paced, highly visible environment
- Excellent written and verbal communication skills, with the ability to build strong, collaborative relationships across technical, business, and client-facing teams
- 6–10 years of experience in cybersecurity, information security, technology risk management, and/or emerging technology risk domains such as AI
- Relevant cybersecurity certifications such as CISSP, CISA, or similar; familiarity with AI governance frameworks is a plus
THE TEAM
You will be a member of the Workplace Customer Protection organization. The mission of the Customer Protection is to protect the Workplace community of plan sponsors and participants using our retirement and benefits platforms.
As a member of the Customer Protection, you would be joining a culture that is defined by how our team members work. We:
- Are trusted, collaborative partners who are engaged and transparent
- Are security subject matter experts and continuous learners that are passionate about protecting our customers
- Take personal accountability for quality and timely delivery of our services
- Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves
- Foster associates’ well-being by supporting work-life balance and guilt-free time off
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Bachelor's degree in Computer Science, Cybersecurity, Information Systems or related field, or equivalent experience
- 6-10 years experience in cybersecurity, information security, technology risk management, or emerging technology risk (AI) domains
- Strong understanding of security and risk considerations related to artificial intelligence, including data privacy and model governance
- Demonstrated ability to translate technical cybersecurity and AI controls into clear, client-friendly responses
- Strong ability to manage multiple priorities in a fast-paced, highly visible environment
- Excellent written and verbal communication skills and ability to build collaborative relationships across technical, business, and client teams
- Relevant cybersecurity certifications such as CISSP, CISA, or similar
- Familiarity with AI governance frameworks
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
