The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The RoleYour Impact1.Technical support
- Provide the consultation for customers for technical issues received via phone call, web chat and e-mail. Complete research and provide solutions to customers within defined period.
- Help customer to maximize their benefit by utilize our solution.
- Communicate effectively and efficiently to customers and internal staffs.
- Involve new release process like beta testing and improving the product quality.
2. Trainings & Certification
- Deliver the product trainings at the office and customer site in Worldwide to meet the demand from customer.
- Develop customer’s competencies through our training program.
- Organize certification exam events.
- Develop training contents to meet market trend and demand.
- Knowledge transfer and mentor for internal staff.
3. Sales support
- Support sales closing by presentation and demonstration.
- Highlight the value of AspenTech solution in the session and convince customer.
- Work with Customer success team to sustain /growth the usage.
- Bachelor Degree in Chemical Engineering or equivalent disciplines
- Bilingual in Korean and English.
- Excellent communication, customer relationship and troubleshooting skills.
- Mentor skills for junior consultants.
- Process simulation and modeling experience is mandatory. Aspen solution (HYSYS and/or Aspen Plus) experience is preferred.
- Dynamic modeling, Heat Exchanger design experiences are advantage.
- Able to accommodate to 20-30% for domestic travel
Skills Required
- Bachelor’s degree in Chemical Engineering or an equivalent discipline
- Bilingual proficiency in Korean and English
- Excellent communication, customer relationship, and troubleshooting skills
- Mentoring skills for junior consultants
- Process simulation and modeling experience
- Experience with Aspen HYSYS and/or Aspen Plus
- Dynamic modeling experience
- Heat exchanger design experience
Aspen Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aspen Technology and has not been reviewed or approved by Aspen Technology.
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Healthcare Strength — Health coverage is described as strong, with comprehensive medical, dental, and vision plans and high-quality carrier options. Several recent remarks characterize the health insurance as "great" or "amazing," with low copays noted in some cases.
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Parental & Family Support — Maternity and paternity leave receive consistently positive mentions and are characterized as well-reviewed. Company materials also highlight family-oriented benefits alongside core coverage.
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Leave & Time Off Breadth — The package includes vacation/PTO, paid holidays, and sick leave, with multiple indications of generous paid time off. Dedicated volunteer hours and well-regarded leave policies reinforce breadth in time-away benefits.
Aspen Technology Insights
What We Do
AspenTech is a global leader in asset optimization software helping the world’s leading industrial companies run their operations more safely, efficiently and reliably – enabling innovation while reducing waste and impact on the environment. AspenTech software accelerates and maximizes value gained from digital transformation initiatives with a holistic approach to the asset lifecycle and supply chain. By introducing effective AI modeling to traditional principles of process engineering, AspenTech delivers a faster and more accurate analysis of efficiency and performance boundaries. The real-time data and actionable insights delivered by our software help customers push the boundaries of what’s possible.
