Principal Technical Program Manager

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Technical Program Manager
About Mastercard
Mastercard is a global technology company in the payments industry, connecting billions of consumers, financial institutions, merchants, governments, and businesses worldwide. We are driving the future of commerce by enabling secure, simple, and smart transactions. Artificial Intelligence is at the core of our strategy to make Mastercard stronger and commerce safer, smarter and more personal.
The Role:
At Mastercard, we're building next-generation modernized platforms to drive innovation and impact. As a TPM, you'll collaborate with product teams, engineers, regulatory and legal teams, to help implement Global modernized regions and launch new products. This is an excellent opportunity to be at the forefront of Mastercard and contribute to shaping our future.
Key Responsibilities• Lead multiple simultaneous projects to deliver engineering work across the portfolio in a scrum execution model.• Dive deep into the tech stack, integration patterns, organizational capabilities, and company-wide assets to provide technical solutions to customer problems.• Contribute to strategies, design choices, and cloud infrastructure necessary to build comprehensive, believable, and achievable execution plans.• Collaborate closely with business functions to align with the goals and vision of the organization.• Provide data insights and clarity within or across programs, ensuring effective tracking and reporting of complex projects.• Foster a culture of collaboration and inclusion, aligning with the company's core values of trust, partnership, agility, and thoughtful risk-taking.
Ensure the successful delivery of high-profile new features and capabilities for customers.
All About You
Knowledgeable and skilled in leading TPM's Core Competencies:
• Managing overlapping multiple demand streams, mitigating escalations through initiative-taking and complex portfolio management. • Strategic thinking, communication skills, and consensus building to coordinate and deliver large-scale initiatives. • Consistent communications with teams and stakeholders about status, progress, and issues - issues management for each project owned. • Maintaining a strategic plan and schedule for their programs, informing, and advising stakeholders, reviewing the status and progress of each project, mentoring project managers, and safeguarding the quality of each project plan and its deliverables. • Demonstrate ability to lead and operate with independence and autonomy in an ambiguous environment. • Multiple complex program portfolios. • Adapt to shifting goals and activities while Directing and Managing multiple activities in parallel. • Drive overall strategy and teams inside and outside of your organization to deliver the expected results. • Identify, plan, and apply continuous improvement methodologies across teams. • Continuously monitor and analyze key performance indicators on the organization's score card and move them in a positive direction. • Think strategically but stay on top of tactical execution rigorously inspecting the delivery plans and execution metrics of your TPMs using your own tech depth and business acumen to assess risks and continuously raising the delivery bar. • Build, manage and maintain organizational relationships-confidence through effective partnerships, influencing executive leadership while commanding the respect of the individual engineers across the organization. • Focus on managing the customer, programs executive vice president's book of work and plan to meet their associated technology roadmap/s. • Deep understanding of the program-platform, the organizational capabilities and priorities coupled with the company wide assets to provide technical solutions to our customer problems. • Effectively mitigate and manage escalations through proactive customer engagement. • Negotiate, prioritize, and set accurate customer expectations | measure and manage continuous improvements aligned with overall Business Unit and Mastercard Objectives. • Mitigate unnecessary cycles, remove distractions through continuous prioritization rationalization. • Works across teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.
Pay Ranges
O'Fallon, Missouri: $152,000 - $258,000 USD