Principal Technical Program Manager

Job Description
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Compute Platforms & Network Services , , you will lead complex, cross-functional technology projects impacting clients, employees, and stakeholders. Your main role is to serve as the AI Enablement Leader, focusing on Traditional AI, Generative AI, and Large Language Models (LLMs). You will shape strategies, identify key AI use cases, ensure alignment, and support AI initiatives across the organization, emphasizing ROI and time to market.
You will influence AI adoption, provide visibility into AI deployments, and become a thought leader in AI. Your analytical skills will help break down objectives into manageable tasks, while your technical fluency will enable effective resource and budget management. Strong communication skills are essential for fostering stakeholder relationships and managing risks. In this role, you will help develop new policies and processes, shaping the future of our technology landscape.
Job Responsibilities

• Develop strategic program plans that align with organizational goals and promote cross-functional collaboration.
• Oversee the execution of complex technology projects, managing resources, budgets, and timelines while mitigating risks.
• Shape and coordinate cross-CP-NS strategies, focusing on Traditional AI, Generative AI, and Large Language Models (LLMs).
• Identify key AI use cases, ensure alignment, eliminate duplicities, and roll out initiatives across the organization.
• Create and maintain a comprehensive AI roadmap.
• Support the design, development, and deployment of AI solutions integrated with strategic systems and processes.
• Serve as a liaison between CP-NS teams, IP and GT AI teams, and stakeholders, offering domain-specific insights and collaboration.
• Collaborate with enterprise AI teams to leverage technology stacks, governance frameworks, and best practices.
• Drive AI literacy and adoption through cross-functional engagement and training initiatives.
• Evaluate AI products and tools, influencing departmental and enterprise-wide AI product roadmaps.
• Ensure AI solutions comply with regulatory requirements and internal policies.

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Preferred qualifications, capabilities, and skills

• Industry in experience in AI space

FEDERAL DEPOSIT INSURANCE ACT:
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.