As a Principal Technical Program Manager Model & Analytics in Corporate Sector, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities
- Develop and implement strategic technical program plans and roadmaps aligned to organizational goals, OKRs, and customer outcomes
- Lead end-to-end execution of complex technology programs across multiple workstreams, managing scope, timelines, dependencies, resources, and budgets while addressing roadblocks and risks
- Translate customer and stakeholder needs into clear delivery artifacts (e.g., requirements/PRDs, epics, milestones, acceptance criteria) and maintain a prioritized backlog aligned to value, effort, and regulatory needs
- Establish and run an effective operating cadence (standups, backlog grooming, sprint reviews/demos, stakeholder office hours, production health checks), ensuring transparent delivery and fast issue resolution
- Drive governance and executive engagement through steering committees, stakeholder newsletters/updates, quarterly planning, and structured escalation paths
- Partner with Engineering, Infrastructure, Architecture, Operations, Security, and Risk/Compliance to ensure solutions are reliable, scalable, and aligned to firm standards and controls
- Maintain program transparency through live dashboards (delivery health, adoption, operational metrics) and a decision log documenting key decisions and rationale
- Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and improving intake, prioritization, and delivery predictability
- Support adoption and enablement by coordinating release readiness and creating/overseeing onboarding materials, user documentation, and production showcases
- Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning, dependency/risk synthesis, and executive-ready reporting, validating outputs and handling data according to sensitivity requirements.
- Promotes reuse-first, AI-assisted practices for program governance and continuous improvement routines, ensuring human review and alignment to delivery standards.
Required qualifications, capabilities, and skills
- 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
- Demonstrated ability to manage resources, budgets, timelines, and multi-team dependencies across concurrent workstreams/programs
- Strong technical fluency with the ability to engage credibly with engineering and architecture teams, guide trade-offs, and drive execution in modern technology environments
- Advanced analytical reasoning and problem-solving skills, breaking down ambiguous business/technical objectives into structured plans with measurable outcomes
- Proven ability to lead through change and ambiguity, applying disciplined risk/issue management and controlled change practices in fast-moving environments
- Advanced stakeholder management and influencing skills, building productive partnerships and driving alignment across senior sponsors, partners, and customer communities
- Strong written and verbal communication skills, including executive-ready status reporting, governance facilitation, and decision-making support
- Understanding of standard ML Model development life cycle and Ml flow concepts.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support technical program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
Preferred qualifications, capabilities, and skills
Technical fluency in:
- Cloud: AWS (Lambda, DynamoDB/DAX, ECS), serverless, containers (Kubernetes, Docker)
- CI/CD: Git/GitHub, Jenkins, Maven; infrastructure automation and release orchestration
- Data: Databricks
- Languages/tools: Python, SQL, Spark; collaboration tools (Confluence, Slack)
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
- Experience managing resources, budgets, timelines, and multi-team dependencies across concurrent workstreams or programs
- Strong technical fluency and ability to engage with engineering and architecture teams, guide trade-offs, and drive execution
- Advanced analytical reasoning and problem-solving skills for structuring ambiguous business and technical objectives
- Ability to lead through change and ambiguity using disciplined risk, issue, and change management practices
- Advanced stakeholder management and influencing skills across senior sponsors, partners, and customer communities
- Strong written and verbal communication skills, including executive reporting and governance facilitation
- Understanding of standard machine learning model development lifecycles and MLflow concepts
- Experience using enterprise-authorized AI capabilities to support technical program management workflows
- Ability to review and validate AI-assisted plans, risks, and recommendations and follow data-handling expectations
- Technical fluency with AWS Lambda, DynamoDB or DAX, ECS, serverless technologies, Kubernetes, and Docker
- Experience with Git or GitHub, Jenkins, Maven, infrastructure automation, and release orchestration
- Experience with Databricks, Python, SQL, and Spark
- Experience with Confluence and Slack
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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