Principal, Technical Program Manager

Posted 2 Days Ago
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Bentonville, AR, USA
Hybrid
110K-220K Annually
Senior level
Big Data • Cloud • Logistics • Machine Learning • Retail
The Role
Lead strategic engineering programs improving reliability, observability, cloud optimization, and operational excellence. Define roadmaps and engineering standards, establish metrics and operating mechanisms, use data to measure outcomes, and align cross-functional stakeholders to deliver large-scale initiatives that improve developer productivity and system reliability.
Summary Generated by Built In
Position Summary...

What you'll do...Role summary:
As a Principal Technical Program Manager, you'll lead one of Marketplace Platform Reliability's strategic capability areas, driving engineering initiatives that improve reliability, operational excellence, and developer productivity across thousands of engineers. You'll partner with engineering leaders to define strategy, establish engineering standards, and execute complex cross-functional programs that strengthen how Marketplace builds, deploys, and operates software.
About the team:
The Marketplace Platform Reliability team develops and maintains engineering systems that support thousands of engineers in delivering reliable, scalable, and high-performing software. The team manages platforms, operational intelligence, AI capabilities, and engineering standards to enhance productivity and system reliability. Focused on innovation and continuous improvement, members design robust, scalable solutions that support business growth while optimizing operational efficiency. Collaboration, strategic alignment, and effective program management drive technical excellence across the Marketplace organization, ensuring high-quality standards and sustained platform performance.
What you'll do:
  • Lead strategic engineering programs spanning reliability, observability, cloud optimization, or operational excellence.
  • Partner with engineering leaders to define roadmaps, align priorities, and drive execution across multiple organizations.
  • Establish engineering standards, operating mechanisms, and success metrics that improve organizational consistency and engineering maturity.
  • Use operational intelligence and data to measure outcomes, identify opportunities, and drive continuous improvement.
  • Influence technical and business stakeholders to deliver large-scale engineering initiatives with measurable impact.

What you'll bring:
  • Experience leading complex technical programs across multiple engineering organizations.
  • Strong understanding of distributed systems, cloud platforms, software delivery, reliability engineering, and operational excellence.
  • Proven ability to influence engineering strategy and drive execution through collaboration and data-driven decision making.
  • Experience defining engineering metrics, operating mechanisms, and organizational improvement initiatives.
  • Excellent communication, stakeholder management, and leadership skills with the ability to align teams around common objectives.
  • Demonstrated success delivering strategic engineering programs that improve reliability, developer productivity, or operational performance.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 6 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years’ experience in product design., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

2608 Se J St, Bentonville, AR 72716-3724, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Skills Required

  • Bachelor's degree in computer science, information technology, engineering, or related area and 6 years' experience in engineering, engineering program management, technical program management, product management, or related area.
  • 8 years' experience in engineering, engineering program management, technical program management, product management, or related area.
  • Experience leading complex technical programs across multiple engineering organizations.
  • Strong understanding of distributed systems, cloud platforms, software delivery, reliability engineering, and operational excellence.
  • Proven ability to influence engineering strategy and drive execution through collaboration and data-driven decision making.
  • Experience defining engineering metrics, operating mechanisms, and organizational improvement initiatives.
  • Excellent communication, stakeholder management, and leadership skills.
  • Demonstrated success delivering strategic engineering programs that improve reliability, developer productivity, or operational performance.
  • Certification in Project Management.
  • Master's degree in Business Administration (specialization in strategy, supply chain, finance, information systems, or related area).
  • Knowledge of Web Content Accessibility Guidelines (WCAG) 2.2 AA, assistive technologies, and accessibility best practices.

Walmart Global Tech Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Walmart Global Tech and has not been reviewed or approved by Walmart Global Tech.

  • Strong & Reliable Incentives Compensation packages typically include base pay, performance bonuses, and stock awards, with access to an employee stock purchase plan. Feedback suggests annual bonus structures and stock grants are a consistent part of total compensation in many roles.
  • Retirement Support Retirement offerings include a company 401(k) match and stock purchase options that support long‑term savings. Feedback suggests these programs are a notable strength within the overall package.
  • Parental & Family Support Family benefits feature paid parental leave and adoption assistance, alongside tax‑advantaged accounts for healthcare spending. Feedback suggests these supports contribute meaningfully to perceived total rewards value.

Walmart Global Tech Insights

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The Company
HQ: Bentonville, AR
578,950 Employees

What We Do

Walmart has a long history of transforming retail and using technology to deliver innovations that improve how the world shops and empower our 2.2 million associates. It began with Sam Walton and continues today with Global Tech associates working together to power Walmart and lead the next retail disruption. We’re a high-performing, primarily virtual workforce that is human-led and tech-empowered. Our world-class software engineers, data scientists and engineers, cybersecurity professionals, product managers and business service professionals work with top talent on cutting-edge technologies that create unique and innovative experiences for our associates, customers and members across Walmart, Sam’s Club and Walmart International. At Walmart Global Tech, one line of code or bold idea can make life easier for hundreds of millions of people – talk about epic impact at a global scale.

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