Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in Corporate Sector you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job Responsibilities
- Portfolio planning & investment hygiene: Drive the annual planning cycles for Corporate Technology, in partnership with Finance & Business Management; own discrete planning workstreams as assigned; set standards, calendars, and guardrails; Drive consistency in intra-year planning approaches across CT.
- Portfolio governance & oversight: Enhance the governance operating model for Corporate Technology's portfolio; ensure investment decisions align with strategy and financial targets. Maintain intra-year controls for reprioritization, funding moves, and exception management. Provide transparency, actionability, and clear recommendations to senior stakeholders; escalate risks, issues, and roadblocks early.
- Executive insights & reporting : Produce executive-ready insights on budget vs. actuals vs. forecast, delivery health, value realization , and risk posture; Establish consistent metrics and dashboards; ensure parity across self-serve APIs and curated views.
- Process excellence, tooling & AI enablement: Identify and implement targeted improvements across the portfolio lifecycle: intake → prioritization → approval → tracking → value realization; Partner with product/engineering teams and platform owners to improve tooling adoption, data quality, and automation; Apply AI-enabled approaches to increase efficiency and quality
- Risk, controls & audit readiness: Embed strong controls in portfolio processes; maintain audit-ready evidence, lineage, and documentation. Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
- Stakeholder management & influence: Partner with Engineering, Product, Finance, and Business Management to align on priorities, dependencies, and outcomes. Coordinate with enterprise investment governance and line-of-business stakeholders to ensure consistency and compliance.
- Sets enterprise strategy for reuse-first adoption of enterprise-authorized AI capabilities within the work environment to accelerate program planning, risk synthesis, and executive reporting, with human-in-the-loop validation and appropriate handling of sensitive data.
- Defines and enforces enterprise guardrails for AI-assisted and agentic workflows used in program governance and delivery routines, including control boundaries, traceability/auditability, and review/approval expectations aligned to resiliency and security standards.
Required qualifications, capabilities, and skills
- 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
- Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
- Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
- Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
- Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
- Ability to lead complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
- Partner with key stakeholders to guide selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
- Deliver continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
- Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment at firm scale, including validation practices, data sensitivity considerations, and measurable delivery outcomes.
- Ability to establish governance and decision frameworks for AI-assisted and agentic workflows, including human approval checkpoints and auditability aligned to resiliency, security, and operational risk expectations.
Preferred qualifications, capabilities, and skills
- Hands on experience with AI-enabled workflow improvements and practical governance considerations (quality, traceability, risk management).
About Us
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 7+ years of experience in technical program management or equivalent
- Proficiency in technical solutions, vendor product knowledge, and managing vendor relations
- Advanced analytical reasoning and problem-solving skills
- Proven ability to lead through change, manage dependencies, and control change in shifting environments
- Advanced stakeholder management and influencing skills with senior executives
- Experience leading complex technology project and program execution, including resources, budgets, and timelines
- Experience partnering to select and implement technologies, platforms, and software tools
- Track record of driving continuous improvement and process optimization across portfolio lifecycle
- Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities at firm scale, including validation and data sensitivity practices
- Ability to establish governance and decision frameworks for AI-assisted and agentic workflows, including human approval checkpoints and auditability
- Hands-on experience with AI-enabled workflow improvements and practical governance considerations (quality, traceability, risk management)
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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