Elevate your career by steering multi-faceted technology programs, integrating innovative solutions, and driving impact across global operations. The Chief Data & Analytics Office (CDAO) at JPMorganChase is responsible for accelerating the firm’s data and analytics journey. This includes ensuring the quality, integrity, and security of the firm’s data, as well as leveraging it to generate insights and drive decision-making. The CDAO also develops and implements solutions that support the firm’s commercial goals by responsibly harnessing artificial intelligence and machine learning to develop new products, improve productivity, and enhance risk management.
As a Principal Technical Program Manager at JPMorganChase within AIML Data Platforms -Chief Data and Analytics (CDAO), you will lead complex, cross-functional technology programs that impact experiences across the firm, including clients, employees, and stakeholders. You will use strong analytical reasoning and adaptability to break down business, technical, and operational objectives into manageable workstreams, navigate ambiguity, and drive change. With demonstrated technical fluency, you will manage resources, budgets, and cross-functional teams to deliver innovative solutions aligned to strategic goals. Your exceptional communication and influencing skills will foster productive stakeholder relationships, ensuring alignment and effective risk management. In this pivotal role, you will also contribute to new policies and processes that shape the future of our technology landscape.
Job responsibilities
- Creates and maintain detailed project plans, timelines, and delivery schedules for assigned programs
- Manages day-to-day program execution using JIRA, Confluence, and other project management tools, ensuring accurate tracking of user stories, epics, and sprint progress
- Facilitates agile ceremonies, including sprint planning, daily standups, retrospectives, and backlog grooming, with engineering teams
- Maintains comprehensive program documentation, including status reports, risk registers, RAID logs, and dependency matrices
- Oversees engineering risks, issues, and dependencies across assigned programs
- Engages stakeholders, including customers and partners across Lines of Business (LOBs)
- Guides the selection and implementation of appropriate technologies, platforms, and software tools, leveraging technical fluency
- Champions continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
- Partners with Product to drive business outcomes, ensuring technical programs align with strategic goals
- Prepares and deliver regular status updates and presentations to stakeholders and leadership, communicating progress, risks, and blockers
Required qualifications, capabilities, and skills
- 7+ years of experience (or equivalent expertise) in technical program management, leading complex technology initiatives in large organizations
- Hands-on experience with agile delivery tools (JIRA, Confluence) and planning tools (e.g., MS Project), with proven ability to maintain accurate program artifacts and metrics
- Demonstrated proficiency in technical solutioning, vendor product evaluation, vendor management, and solution implementation
- Strong analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
- Proven ability to lead through change, manage dependencies, and control scope in high-pressure, shifting environments
- Strong stakeholder management skills, building productive relationships and driving outcomes aligned with firm objectives
- Understanding of data platform trade-offs, including performance optimization, cost management, scalability, and operational excellence
- Deep technical understanding of modern data platform architectures, including data lakes, data warehouses, Lakehouse architectures, and distributed computing frameworks
- Experience with enterprise-scale implementations of cloud-native data platforms such as Databricks and Snowflake
- Good understanding of AWS data analytics services, including Redshift, EMR, Glue, Athena, Kinesis, Lake Formation, MSK, and S3 data lake patterns, with demonstrated experience architecting end-to-end data solutions
- Experience navigating complex data governance, security, and compliance requirements across multi-cloud and hybrid data environments at enterprise scale
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 7+ years of experience in technical program management leading complex technology initiatives in large organizations
- Hands-on experience with agile delivery tools (JIRA, Confluence) and planning tools (MS Project)
- Proficiency in technical solutioning, vendor product evaluation, vendor management, and solution implementation
- Strong analytical reasoning, critical thinking, and problem-solving skills
- Proven ability to lead through change, manage dependencies, and control scope in high-pressure environments
- Strong stakeholder management skills and ability to drive outcomes aligned with firm objectives
- Understanding of data platform trade-offs: performance optimization, cost management, scalability, operational excellence
- Deep technical understanding of modern data platform architectures (data lakes, data warehouses, Lakehouse, distributed computing frameworks)
- Experience with enterprise-scale implementations of cloud-native data platforms such as Databricks and Snowflake
- Good understanding of AWS data analytics services (Redshift, EMR, Glue, Athena, Kinesis, Lake Formation, MSK, S3) and architecting end-to-end data solutions
- Experience navigating complex data governance, security, and compliance requirements across multi-cloud and hybrid data environments at enterprise scale
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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