Principal Technical Program Manager (Director)

Job Description
Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.
As a Principal Technical Program Manager in JP Morgan's Corporate Technology unit, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.
Job responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
• Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies

Required qualifications, capabilities, and skills

• Formal training or certification in technology, plus Project/Program Management and 10+ years applied experience. In addition, 5+ years of experience highly collaboration with technologists to manage, anticipate and solve complex technical items.
• Extensive experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Experience in a COO or Chief of Staff role
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives. Data-influenced decision making style.
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, leading collaborative teams to achieve common goals, and driving beneficial outcomes aligned with firm objectives
• Expert knowledge in all business processes across an entire line of business, as well expertise in other lines of business and technology disciplines
• Demonstrated experience in driving complex investment projects forward, iterate and adapt. A strong understanding of financial control, budget management, risk management, and operations
• Ability to create and support a collaborative culture that attracts, retains, and develops top talent
• Experience in agile transformation at scale

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.