Principal Technical Program Manager - AI/ML Engineering

Posted An Hour Ago
Be an Early Applicant
3 Locations
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead and deliver complex AI/ML technology programs across the firm: develop technical program plans, manage resources/budgets/timelines, mitigate risks, influence stakeholders, guide technology selection, and improve operational practices across the AI/data product lifecycle.
Summary Generated by Built In

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. 

As a Principal Technical Program Manager in the AI/ML Data Platforms team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.


Job responsibilities

  • Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration
  • Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
  • Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
  • Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
  • Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
  • Engage, influence, and drive delivery of multiple AI initiatives with cross-functional, cross-product, and cross-line of business stakeholders.
  • Synthesize findings into clear, concise, customer-focused problem statements, recommendations, business cases, analysis, plans of action, and risk assessments
  • Drive organizational structure, efficiency, and improvement of operational practices.

Required qualifications, capabilities, and skills

  • 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
  • Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
  • Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
  • Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
  • Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives

Preferred qualifications, capabilities, and skills

  • Proven ability to navigate tight deadlines, organize and prioritize work, while effectively managing the dynamic landscape of AI
  • Experience or exposure in the AI ML, Data ecosystem space
  • Expertise on the AI and data product lifecycle, spanning from data discovery, data processing, model development, model deployment, and model monitoring
  • Microsoft (Azure AI Engineer Associate), Google (Professional Machine Learning Engineer), Amazon (AWS Certified AI Practitioner), AWS Cloud Practitioner Certification, or Microsoft Azure Fundamentals certifications
  • Experience with controls, compliance, and audit

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Skills Required

  • 7+ years experience in technical program management leading complex technology programs in large organizations
  • Proven ability to manage vendors, vendor relations, and implement technical solutions
  • Advanced analytical reasoning and problem-solving skills
  • Demonstrated ability to lead through change, manage dependencies, and operate in high-pressure environments
  • Advanced stakeholder management and cross-functional collaboration skills
  • Experience or exposure in AI/ML and data ecosystem
  • Expertise in AI and data product lifecycle: data discovery, processing, model development, deployment, monitoring
  • Cloud/AI certifications (Azure AI Engineer Associate, Google Professional ML Engineer, AWS AI Practitioner, AWS Cloud Practitioner, Azure Fundamentals)
  • Experience with controls, compliance, and audit
  • Ability to prioritize and deliver under tight deadlines in dynamic AI environments

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
  • Retirement Support A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
  • Leave & Time Off Breadth Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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