FreedomPay

Principal Technical Product Manager

Posted Yesterday

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2 Locations

Hybrid

Expert/Leader

Payments

The Role

Senior product leader owning a full product domain: strategy, roadmap, prioritization, and outcomes. Leads and mentors TPMs, makes tradeoffs on scope and architecture, aligns cross-domain initiatives, and partners with engineering, sales, and leadership within an AI-enabled product model.

Summary Generated by Built In

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

The Principal Technical Product Manager (PTPM) is the senior product leader responsible for owning an entire product domain, including strategy, roadmap, and outcomes.

This role builds on the Technical Product Manager (TPM) foundation, expanding scope from individual features to full domain ownership. The PTPM sets direction, prioritizes investment, and is accountable for ensuring that what is built delivers against defined business and customer goals.

Operating within an AI-enabled product model, the PTPM partners with TPMs and engineering teams to ensure that requirements, architecture, and product decisions are of the highest quality.

Job Responsibilities

Own a full product domain, including strategy, roadmap, and long-term direction
Define and prioritize investments based on customer needs, technical constraints, and business impact
Lead and develop TPMs within the domain
Act as the senior technical product voice across the domain
Represent the domain in strategy and priority discussions
Ensure high-quality product definitions across all work entering the domain
Make final tradeoff decisions on scope, architecture, and prioritization
Drive cross-domain alignment for complex initiatives
Partner with sales, engineering, and leadership to align product investment with business needs

Required Qualifications

10-15 years of experience in product management or technical roles
Strong technical background (architecture, APIs, integrations)
Proven experience owning product strategy and roadmap at scale
Demonstrated ability to make high-impact product decisions
Experience leading or mentoring product managers
Strong ability to translate customer and business inputs into product direction

Preferred Qualifications

Experience in payments, fintech, or enterprise SaaS

Experience leading platform or multi-product initiatives

Background in data, analytics, or AI-driven products

Experience in AI-enabled product organizations

Strong executive communication and stakeholder influence

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.

FreedomPay is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Skills Required

10-15 years of experience in product management or technical roles
Strong technical background (architecture, APIs, integrations)
Proven experience owning product strategy and roadmap at scale
Demonstrated ability to make high-impact product decisions
Experience leading or mentoring product managers
Strong ability to translate customer and business inputs into product direction
Ability to pass a background check and credit check
Experience in payments, fintech, or enterprise SaaS
Experience leading platform or multi-product initiatives
Background in data, analytics, or AI-driven products
Experience in AI-enabled product organizations
Strong executive communication and stakeholder influence

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The Company

HQ: Philadelphia, PA

259 Employees

Year Founded: 2000

What We Do

The FreedomPay Commerce Platform is the best way for merchants to simplify complex payment environments. Validated by the PCI Security Standards Council for Point-to-Point Encryption (P2PE) along with EMV, Tokenization, Contactless and DCC capabilities, global leaders in retail, hospitality, gaming, education, healthcare and financial services trust FreedomPay to deliver unmatched security and advanced value added services.