Position Description:
Designs enterprise business processes, workflows, and user interfaces. Develops data analysis concepts and associated tools such as SQL. Creates stories and epics for squad deliverables. Engages with multiple business units to adopt ID Proofing technology and helps drive processes, workflows, and engineering efforts for customer-facing account opens, maintenance, and transactional user-interfaces. Utilizes structured, disciplined, and data-oriented processes to identify root cause and solve problems across tools. Provides analysis leadership on complex systems analysis projects, often across subsystems and companies, in a matrix organization. Consults with business users to develop recommendations that address difficult and complex business needs and opportunities.
Primary Responsibilities:
Conducts interviews with business users to gather requirements and analyzes technology needs and system and workflow challenges.
Develops recommendations that address difficult and complex business needs and opportunities.
Establishes full project life cycle plans for complex systems analysis projects and defines project scope.
Leads the execution of documents on large and complex projects and monitors the quality and progress of documents created by other analysts.
Designs new systems based on requirements.
Leads and participates in the definition of test strategies, and coordinates user acceptance testing efforts.
Communicates progress of multiple projects to management, engages stakeholders on a regular basis, and manages expectations of internal and external stakeholders.
Serves as industry subject matter expert and identifies other subject matter experts who are the sources of requirements for large and complex projects.
Works with other teams to evolve standards and best practices for systems analysis processes.
Participates in incident/crisis management to assess business impact, determine/facilitate any workarounds, in concert with the production support organization.
Advises on risk assessment and risk management strategies.
Coaches and mentor junior product analysts and developers on systems analysis techniques and business workflows.
Education and Experience:
Bachelor’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and five (5) years of experience as a Principal Systems Analyst (or closely related occupation) providing technical support, onboarding, and developing lifecycle plans for Cloud and microservice applications and Web services throughout the Software Development Lifecycle (SDLC) in a financial services environment.
Or, alternatively, Master’s degree (or foreign education equivalent) in Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and three (3) years of experience as a Principal Systems Analyst (or closely related occupation) providing technical support, onboarding, and developing lifecycle plans for Cloud and microservice applications and Web services throughout the Software Development Lifecycle (SDLC) in a financial services environment.
Skills and Knowledge:
Candidate must also possess:
Demonstrated Expertise (“DE”) coordinating projects with a focus on Microservices architecture, monitoring logs, and performing end-to-end testing, using REST APIs, SQL databases, Snowflake, and AWS.
DE creating comprehensive flowcharts and diagrams to clarify processes using Microsoft Visio and Draw.io; and sending release communications and coordinating stakeholders for validations during installs using Postman, Datadog, vendor dashboards, Snowflake, and SQL.
DE implementing Secure File Transfer Protocol (SFTP) process (adhering to data security standards) for bulk analysis file transfers using AWS S3 buckets, MFT Axway, SFTP, and SSH encryption.
DE creating access file feeds, designing access controls, coordinating user access permissions, and conducting training sessions to facilitate smooth product adoption and effective usage using Excel, Confluence, PowerBI, IntelliJ, and Github; and assisting the correct mapping of schemas using Snowflake, Microsoft SQL, REST API, and SOAP UI.
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Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products.
Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
