Principal Systems Analyst

Posted 5 Days Ago
Be an Early Applicant
Durham, NC, USA
In-Office
Senior level
Fintech
The Role
Leads systems analysis for a modern cloud-based order management platform supporting electronic trading. Responsibilities include gathering and refining requirements, defining features and acceptance criteria, managing backlogs, analyzing workflows and incidents, coordinating with business, technology, QA, and customer-facing teams, and supporting solution delivery across multiple projects. The role also involves mentoring junior analysts, monitoring documentation standards, and improving systems analysis practices.
Summary Generated by Built In
Job Description:

Note: Fidelity will not provide immigration sponsorship for this position

The Team

The Trade Management Engineering (TME) group in Fidelity Wealth provides electronic trading solutions for Fidelity’s retail and institutional customer space. We are a fast-paced organization that is responsible for a applications and services that support order entry, order management, and a broad range of related services such as inquiry and operational support. This is a hands-on role as an individual contributor and responsibilities include leading analysis of complex problems, gathering requirements, and working with technical leadership to build a solution plan and timeline.

The Expertise You Have

  • BS or Master’s in Computer or Information Science, Engineering, or Mathematics
  • 7 years of Analysis experience, with a proven track record of delivery of complex technology projects
  • Strong interpersonal, relationship management, and facilitation skills
  • Excellent written and verbal communication skills with business and technical team members across the organization
  • Ability to read/analyze code and logs for defect/incident triage and root cause analysis is strongly desired
  • Ability to understand the technology and software architecture of a complex application stack
  • Ability to quickly learn, adapt and strive to meet the needs of a fast paced, constantly changing environment
  • Ability to multi-task effectively while keeping track of details
  • Strong understanding of financial markets and equity/option trading

The Skills You Bring

  • Expert knowledge and experience of taking complex features and breaking them into clear and concise stories with well-defined business value and acceptance criteria
  • Experience with minimum viable product definition and product backlog management
  • Ability to comprehend and articulate end-to-end system workflows
  • Strong contributor with a collaborative work style
  • Ability to manage competing priorities and communicate impediments appropriately
  • Ability to establish and maintain trusted relationships with business and technology partners
  • Comfortable having trade-off conversations with business partners
  • Experience working with QA and customer-facing resources on test scenarios
  • Experience detecting scope changes and escalation of issues
  • Effective management of project-related tasks and issues
  • A keen eye for understanding the core of a problem, with the ability to adapt existing requirements for new technologies and business capabilities

The Value You Deliver

  • Lead the requirements gathering of new features and/or enhancements for the order validation component of the modern, cloud-based order management system
  • Collaborate with technology and business teams to deliver high-quality solutions for business problems
  • Bring curiosity and a questioning mind-set to work, asking always about the why, and the value of new features and enhancements to the platform
  • Contribute to enhancing systems analysis practices across a global team
  • Mentor junior systems analysts when opportunities arise
  • Work on multiple projects concurrently
  • Monitor documentation standards and best practices

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:Information Technology

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Skills Required

  • Bachelor's or master's degree in Computer Science, Information Science, Engineering, Mathematics, or a related field
  • Seven years of analysis experience
  • Proven delivery of complex technology projects
  • Strong interpersonal, relationship management, and facilitation skills
  • Excellent written and verbal communication skills with business and technical teams
  • Ability to read and analyze code and logs for defect or incident triage and root cause analysis
  • Ability to understand technology and software architecture for complex application stacks
  • Ability to learn quickly and adapt in a fast-paced environment
  • Ability to multitask effectively while maintaining attention to detail
  • Strong understanding of financial markets and equity and options trading
  • Expertise breaking complex features into user stories with business value and acceptance criteria
  • Experience defining minimum viable products and managing product backlogs
  • Ability to understand and articulate end-to-end system workflows
  • Collaborative work style and ability to manage competing priorities
  • Ability to establish trusted relationships with business and technology partners
  • Experience conducting trade-off discussions with business partners
  • Experience working with QA and customer-facing teams on test scenarios
  • Experience identifying scope changes and escalating issues
  • Experience managing project-related tasks and issues

Fidelity Investments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.

  • Strong & Reliable Incentives Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
  • Retirement Support A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
  • Parental & Family Support Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.

Fidelity Investments Insights

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The Company
HQ: Boston, MA
58,848 Employees
Year Founded: 1946

What We Do

At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.

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