Principal System Analyst
Note: Fidelity will not provide immigration sponsorship for this position.
The Workplace Investing (WI) Platform technology group within Fidelity Investments is tasked to develop and maintain technology solutions supporting Fidelity's Defined Contribution (DC) business. The ADE Desktop platform serves Backoffice and Operational associates with accessing and managing adjustments of Recordkeeping data for Participants, Plans and Clients
The Role
The Principal Systems Analyst will be the main liaison between our business, product, and development teams. You will take business requirements and turn them into workable tasks. You will be part of a highly collaborative, multi-functional, and geographically distributed scrum team. You will be responsible for providing leadership on complex systems analysis for projects as well as playing an influential role with our business partners to develop recommendations that address critical business needs and opportunities.
You will have responsibility for release management coordination and participate in scaling ceremonies and activities as you manage interdependencies across Teams. You will examine and drive team performance through metrics and find opportunities for the team to fully realize the benefits of working in an agile structure. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.
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The Expertise and Skills You Bring
- 10+ years of experience in systems analysis focused on building software solutions for technology initiatives.
- Deep knowledge of Agile development methodologies and scrum tools – Jira, Jira Align experience desired.
- Experience in developing and authoring solution requirements and specifications for moderate to complex software systems
- Experience with Structured Query Language (SQL) and API (Application Programming Interface) consumer tools such as Insomnia.
- Bachelor’s degree in computer science or related technology subject area
- Ability to mentor and coach junior analysts across divergent functions, experiences, and geographies
- Ability to influence behavior without having an organizational hierarchy.
- Strong analytical, problem-solving skills and adaptive to organizational changes
- Ability to brainstorm with teams on solutions to address challenges and roadblocks.
- Effective communication and people-interaction skills
- Efficiency in written and verbal communications and dedication to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)
- Ability to rapidly assimilate business processes, goals and objectives and distill them into well-defined User-Stories/requirements.
- Flexibility to adjust your work schedule to accommodate both U.S. and India-based teams and associates.
- Knowledge of technical solutions and back-end systems
The Team
This team is looking for a Principal Systems Analyst to be part of its multidimensional, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity’s WI plan administration platform. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles. You will partner with other members on the team to accelerate value delivery, by acting as a change agent, role model, and teacher. You will assist with requirement gathering and story writing and may participate in a wider Scrum of Scrums to help influence standard methodologies at a tribe level.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in defining and championing a work environment that attracts the best talent and reflects our dedication to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at [email protected] or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- 10+ years of experience in systems analysis focused on building software solutions for technology initiatives
- Bachelor’s degree in computer science or a related technology field
- Deep knowledge of Agile development methodologies and Scrum tools
- Experience with Jira; Jira Align experience is desired
- Experience developing and authoring solution requirements and specifications for moderate to complex software systems
- Experience with SQL
- Experience with API consumer tools such as Postman
- Knowledge of technical solutions and back-end systems
- Ability to mentor and coach junior analysts across functions, experiences, and geographies
- Ability to influence behavior without organizational authority
- Strong analytical and problem-solving skills; adaptability to organizational change
- Ability to brainstorm solutions and address team challenges and roadblocks
- Effective written, verbal, and interpersonal communication skills
- Ability to translate business processes, goals, and objectives into user stories and requirements
- Flexibility to adjust work schedules for U.S. and India-based teams
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
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What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
