- Architect & Operate at Scale: Design, build, and maintain highly available infrastructure using self-managed Kubernetes on Azure. You will manage distributed architectures, stateful sets, database configurations, and advanced resilience patterns (circuit breakers, Istio traffic shifting).
- Drive Reliability & SRE Practices: Anticipate operational bottlenecks, define error budgets, conduct chaos engineering, and implement proactive scaling policies. You will own P0/P1 incident management from rapid cross-layer triage through to blameless Root Cause Analysis (RCA) and permanent mitigation.
- Champion DevSecOps & Automation: Build and manage automated, compliance-aligned CI/CD pipelines utilizing GitHub Actions, ArgoCD (GitOps), and Helm. You will enforce strict quality and security gates (SonarQube, Dependency-Track) and champion Infrastructure as Code (Terraform).
- Ensure Enterprise Security & Compliance: Navigate stringent financial regulations (PCI-DSS, GDPR, SOC 2, ISO 27001) by embedding secure SDLC processes. You will implement least privilege access (RBAC), mTLS, secret management (Azure Key Vault), network segmentation, and robust audit trails.
- Lead & Mentor: Advocate for technical standards, conduct architecture and secure code reviews, and actively mentor other system engineers. You will act as a calm, authoritative technical voice during outages and serve as a strategic consultant to both technical and business stakeholders.
- Cloud Native Mastery: Expert-level production experience with self-managed Kubernetes, Azure services, advanced Linux systems administration, and deep network routing/troubleshooting.
- Service Mesh & Networking: Expert configuration and operation of Istio Service Mesh (traffic management, mTLS, fault injection) and deep proficiency in DNS management (A, CNAME, SRV, SPF, DKIM).
- Java & Performance Tuning: Strong ability to read, modify, and optimize Java/Spring Boot microservices. You bring hands-on expertise in JVM memory tuning, heap sizing, and Garbage Collection (GC) analysis within containerized limits.
- PKI & Security: Deep practical knowledge of Public Key Infrastructure (PKI), certificate lifecycles, revocation, and security enforcement across distributed environments.
- Comprehensive Observability: Expertise utilizing Prometheus, Grafana, OpenTelemetry, and logging stacks (Loki/ELK) to drive data-informed platform stability.
- Systematic Debugging: Proven ability to dive deep into complex outages using distributed tracing, JVM debugging (heap/thread dumps), and infrastructure tools (kubectl, Envoy logs).
- Communication: Professional fluency in written and spoken English, with the presence and clarity to explain complex technical remediation to developers, security auditors, and executive management.
Skills Required
- Expert-level production experience with self-managed Kubernetes
- Production experience with Azure services
- Advanced Linux systems administration experience
- Deep network routing and troubleshooting proficiency
- Expert configuration and operation of Istio Service Mesh
- Deep proficiency in DNS management, including A, CNAME, SRV, SPF, and DKIM records
- Ability to read, modify, and optimize Java and Spring Boot microservices
- Hands-on JVM memory tuning, heap sizing, and garbage collection analysis in containers
- Practical knowledge of PKI, certificate lifecycles, revocation, and distributed security enforcement
- Expertise with Prometheus, Grafana, OpenTelemetry, and Loki or ELK logging stacks
- Experience troubleshooting outages using distributed tracing, JVM heap and thread dumps, kubectl, and Envoy logs
- Professional fluency in written and spoken English
Backbase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.
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Fair & Transparent Compensation — Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
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Leave & Time Off Breadth — PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
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Wellbeing & Lifestyle Benefits — Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.
Backbase Insights
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
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