Principal Support Analyst, CSO, SCOPE (Atlanta, GA)

Posted 9 Days Ago
Be an Early Applicant
Atlanta, GA
Senior level
Retail • Software • Consulting
The Role
Principal Support Analyst position at Manhattan Associates in Atlanta, GA. Responsible for managing projects, coordinating new customer modifications, overseeing schedules and budgets, providing technical support, leading technical training, and assisting with departmental documentation.
Summary Generated by Built In

We create possibilities that move life and commerce forward

Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop and live. If you want to tackle complex problems, push limits and redefine what’s possible, you’ve come to the right place.

Principal Support Analyst, CSO, SCOPE (Atlanta, GA)

Principal Support Analyst, CSO, SCOPE positions offered by Manhattan Associates, Inc. (Atlanta, GA). Manage projects to include coordination of all aspects of new customer modifications and roll out, from inception to installation. Oversee schedules and budgets to ensure quality products and timely services. Through project management, ensure support of complex internal and external resources with software configuration and functionality, including interaction with sales, systems engineering, product development, and other cross-functional teams. Prioritize issues and projects to include ensuring resolution of complex code issues for projects focused on the delivery of new and enhanced products for customers. Lead technical training on processes and software and assist with departmental documentation.

Requires a four-year bachelor’s or foreign equivalent degree in computer science, engineering or related technical field and 5 years of experience in the position offered or 5 years of experience developing, supporting or implementing application software. Also requires 4 years of experience: developing with Oracle or DB2 databases; developing with C++ or Java, (in lieu of the aforementioned, employer will accept 4 years of experience developing with both JavaScript and HTML); working in Linux or UNIX operating systems; developing with Spring, JEE, JSP, or JSF frameworks; and utilizing WebSphere, Jboss, or WebLogic application servers. Up to 50% travel required. Employee reports to office in Atlanta, GA. Position may work from home, but must live within commuting distance of stated office. Experience may be, but need not be, acquired concurrently.

#LI-DNI

Committed to diversity and inclusion

At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer

opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and

perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for

employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,

disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment

Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the

Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment

eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been

completed.

Top Skills

C++
Db2
HTML
Java
JavaScript
Oracle
The Company
HQ: Atlanta, GA
3,418 Employees
On-site Workplace
Year Founded: 1990

What We Do

For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.

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