Your opportunity
As a Principal Partner Architect, you will be a key leader in shaping the future of New Relic’s strategic partnerships. You will work with top-tier partners and act as a technical and business leader, driving the integration of New Relic’s products with partner offerings. In this role, you will use your extensive technical expertise and business acumen to not only lead integration efforts but also influence both companies’ strategic direction and long-term success.
Your primary responsibility will be to oversee and drive the technical vision of key partnerships. You will work closely with executives, engineering, and product teams to ensure seamless integration, product alignment, and mutual business growth. Your leadership will extend beyond technical execution as you evangelize New Relic’s vision, drive innovation, and guide the partner toward continuous improvement and expanded use of New Relic’s solutions.
This is an executive-level role requiring both deep technical knowledge and the ability to manage relationships at the highest levels of partner organizations.
What you'll do
- Lead the full scope of technical engagements with high-profile partners, overseeing the integration of New Relic’s products into their service offerings.
- Act as the primary technical liaison between New Relic and partner product teams, influencing both companies’ roadmaps and ensuring tight alignment.
- Drive partner solution launches by collaborating with engineering, marketing, and sales teams to create joint go-to-market strategies.
- Evangelize new product features, ensuring partner teams understand and leverage New Relic’s latest innovations to meet business goals.
- Resolve complex technical challenges and act as the highest level of technical escalation for partner integrations.
This role requires
- 12+ years of experience in software development with expertise in Java, Python, Golang, Ruby, or .NET.
- 5+ years of experience in Observability, including in-depth knowledge of monitoring, logging, and APM solutions.
- Expertise in cloud technologies and architectures, with a focus on multi-cloud environments.
- Proven track record of leading large-scale, complex technical integrations and driving business growth through technology partnerships.
- Bachelor’s degree in Computer Science, Engineering, or equivalent.
Bonus points if you have
- Executive-level experience working with partners and customers in both a technical and business capacity.
- Cloud certifications at an architect level (AWS Solutions Architect Professional, GCP Professional Cloud Architect).
- Extensive knowledge of open-source tools and frameworks related to observability and cloud infrastructure.
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, a discounted employee stock purchase plan, and other competitive benefits designed to improve the lives of our employees.
Estimated Base Pay Range
$180,000—$244,000 USD
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
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What We Do
The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs.
That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.
Why Work With Us
New Relic leads in intelligent observability with the only AI-strengthened platform unifying telemetry data. Our culture provides employees cutting-edge technology, unmatched career development, and a true one-team environment where everyone is empowered to grow, learn, and contribute to our collective success.
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