Principal AI Solution Architect

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Atlanta, GA
In-Office
Fintech
The Role

As an AI Solutions Architect at Backbase, you are the bridge between cutting-edge AI technology and highly regulated financial environments. You will lead the design of AI-powered banking architectures that are not only performant and scalable—but auditable, explainable, secure, and compliant by design. This role is crucial to supporting our market positioning as the AI-powered banking platform. You’ll work directly with sales teams, architects, and senior banking stakeholders to answer the hardest questions about AI compliance, governance, and trust. You’ll conceptualize, model, and communicate how AI fits into our customer ecosystems—especially where regulation meets innovation.

This is a customer-facing role involving strategic workshops, technical presentations, and hands-on engagements with global financial institutions. Regular national/international travel should be expected.

Key Responsibilities:

  • Lead the architecture of enterprise-grade, complex banking solutions for strategic clients.
  • Drive the technical aspects of the pre-sales process, ensuring alignment between client needs and Backbase capabilities.
  • Design AI-centric architectures for banks that meet global compliance standards (e.g., GDPR, EU AI Act, DORA, Basel, EBA).
  • Deliver architecture presentations and demos to C-level executives, risk officers, and IT decision-makers.
  • Develop reusable architecture patterns for AI features across use cases like CLO, fraud detection, credit risk, and personalization.
  • Collaborate with R&D and product leads to inform data governance, model explainability, and observability features.
  • Map AI use cases to risk categories and propose controls like human-in-the-loop, champion-challenger, or sequential validation.
  • Translate auditability and proportionality requirements into tangible platform and implementation controls.
  • Interface with security, risk, and data privacy stakeholders on both client and internal sides.
  • Provide strategic input on platform-wide “AI Factory” governance and integration principles.
  • Contribute to internal enablement plans and mentor rising architects or engineers.

How about you?

  • Your knowledge of the Java platform exceeds our expectations; 
  • Experienced in Spring, Maven and Jenkins; 
  • You have experience in Data, ML, AI Platforms, multi cloud, API, security, etc. As well as solution design and solution architecture, data architecture, AI domain.
  • Relevant exposure to digital banking architectures, retail/wealth/business banking, or platform-driven transformation work.
  • You have a demonstrable understanding of Service Oriented Architectures (SOA), as well as Micro-Services Architecture; 
  • JavaScript frameworks, MVC patterns and principles of REST APIs, ideally including RAML and/or OpenAPI, are second nature to you; 
  • When we ask you about architectural frameworks, you easily dig up your knowledge and best practices; 
  • You have professionally worked with Enterprise Integration Patterns and Frameworks; 
  • And let’s not forget your broad, operational knowledge of application servers, databases, load balancers and other infrastructure components required to deploy web applications in a highly available and scalable environment; 
  • Last but not least, you have excellent communication and presentation skills in English.

We will be extra happy if you: 

  • Have created solutions for financial services (especially banking); 
  • Have experience with Portal/Web Content Management; 
  • Are familiar with architectural patterns, such as Microservices, CQRS, event sourcing; 
  • Have experience with server virtualization and containers technology such as Docker, VMWare, HyperV; 
  • Have professionally used Integration Platforms, API Gateway, etc.


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The Company
951 Employees
Year Founded: 2003

What We Do

Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac.
Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms.
Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.

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