As a Principal Solutions Architect at Backbase, you help banks integrate BankingOS with their existing technology and build solutions for Digital Banking and Agentic Banking.
You combine architecture expertise with hands-on development. You work with AI models, agent frameworks, APIs and integrations to build prototypes, test ideas and understand what works in practice.
You work alongside Solutions Engineers to design the overall architecture, connecting BankingOS with the bank’s systems, data and security requirements. You explain technical decisions to executives, architects and engineers, and adjust your approach based on testing and evidence.
This is a senior individual contributor role focused on technical design, practical experimentation and mentoring colleagues. You also contribute to product improvements and develop reusable architecture patterns.
What you'll ownWork with bank technology teams: Understand their technical requirements and help them make architecture decisions.
Design BankingOS integrations: Define how banking journeys, AI agents, data and existing systems connect through APIs, events and other integration patterns.
Design Agentic Banking solutions: Define how AI agents use data and tools, including permissions, human approvals, testing and traceability.
Address AI limitations: Assess reliability, hallucinations, privacy and agent autonomy. Test solutions and define where additional controls are needed.
Build and test prototypes: Work directly with AI agents, knowledge retrieval, tools and integrations. Investigate failures and use the results to improve the architecture.
Plan for production: Consider performance, security, reliability, cost and implementation effort. Document the architecture in the Digital Solution Document (DSD) and align customer teams, Services and partners on delivery requirements.
Lead technical evaluations: Run architecture workshops, technical assessments and RFP responses. Explain how the proposed solution meets requirements and where compromises may be needed.
Share technical knowledge: Build demos, reusable components and architecture patterns. Mentor colleagues and help them apply new technologies in customer projects.
Contribute to product development: Share customer feedback and testing lessons with the product team to help improve BankingOS.
Experience designing complex enterprise solutions in customer-facing architecture or technical consulting.
Practical experience building AI applications and agent workflows, including an understanding of their limitations and trade-offs.
Strong knowledge of enterprise integration, distributed systems, APIs, event-driven architectures, and cloud-native deployment.
Engineering experience with Java, Spring, identity and access management, DevOps and modern cloud platforms.
Understanding of security, data privacy, access permissions and operational resilience in banking or other regulated industries.
Ability to explain technical decisions to executives, architects and engineers and connect them to business requirements.
A hands-on approach to testing new technologies, building prototypes and sharing knowledge with colleagues.
Ability to work independently, solve technical problems and make decisions when requirements are unclear.
Experience mentoring colleagues and willingness to travel for customer engagements approximately 25% of the time.
Skills Required
- Experience designing complex enterprise solutions in customer-facing architecture or technical consulting
- Practical experience building AI applications and agent workflows, including understanding their limitations and trade-offs
- Strong knowledge of enterprise integration, distributed systems, APIs, event-driven architectures, and cloud-native deployment
- Engineering experience with Java, Spring, identity and access management, DevOps, and modern cloud platforms
- Understanding of security, data privacy, access permissions, and operational resilience in banking or other regulated industries
- Ability to explain technical decisions to executives, architects, and engineers and connect them to business requirements
- Hands-on approach to testing new technologies, building prototypes, and sharing knowledge with colleagues
- Ability to work independently, solve technical problems, and make decisions when requirements are unclear
- Experience mentoring colleagues
- Willingness to travel for customer engagements approximately 25% of the time
Backbase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Backbase and has not been reviewed or approved by Backbase.
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Fair & Transparent Compensation — Pay is considered fair in certain U.S. roles, with strong offers in senior engineering, solutions architecture, and sales tracks in higher‑paying markets. In some U.S. contexts, compensation is described as fair for the job.
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Leave & Time Off Breadth — PTO is described as generous in the U.S., with separate sick time and paid holidays contributing to a supportive time‑off setup.
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Wellbeing & Lifestyle Benefits — Hybrid/remote work programs, office perks like snacks, and learning‑budget messaging provide lifestyle flexibility and support beyond baseline coverage.
Backbase Insights
What We Do
Backbase is a fast growing fintech software provider that empowers financial institutions to accelerate their digital transformation and effectively compete in a digital-first world. We are the creators of the Backbase Omni-Channel Banking Platform, a state-of-the-art digital banking software solution that unifies data and functionality from traditional core systems and new fintech players into a seamless digital customer experience. We give financials the speed and flexibility to create and manage seamless customer experiences across any device, and deliver measurable business results. We believe that superior digital experiences are essential to stay relevant, and our software enables financials to rapidly grow their digital business. More than 120 financials around the world have standardized on the Backbase omni-channel banking platform to streamline their digital sales and self-service operations across all digital touchpoints. Our customer base includes ABN AMRO, Bank ABC, Barclays, BPI, CheBanca!, Citizens Lightstream, Credit Suisse, Fidelity, HDFC, IDFC, KeyBank, Ila Bank, Me Bank, Navy Federal, PostFinance, RBC, RBS, Standard Bank, Societe Generale, Truist, U Bank and Westpac. Industry analysts Celent, Gartner, Forrester and Ovum recognize Backbase as an industry leader in terms of omni-channel banking platform capabilities, and award the company high marks for its deep focus on customer experience management and unparalleled speed of implementation. Forrester named us a leader in the Forrester Wave for Omni-Channel Banking and Ovum nominates Backbase as the market leading provider of next-generation digital channel banking platforms. Backbase was founded in 2003, is privately funded, with headquarters in Amsterdam (HQ Global) and Atlanta (HQ Americas) and regional operations in Boisse, Cardiff, Dubai, Kraków, Mexico City, New York, Toronto, Singapore, Sydney and Tokyo.
