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We are a global technology company in the payments industry.
The Role
Lead architecture and development of a cloud-native, high-volume dispute platform. Drive engineering excellence, mentoring, applying AI/automation, and partnering across teams to deliver scalable, reliable systems.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Software Engineer
About Mastercard
Mastercard powers a global, inclusive digital economy. We build secure, scalable technology that enables fast, simple, and safe payments for people and businesses everywhere.
The Opportunity
We're looking for a Principal Software Engineer to play a key role in shaping our Intelligent Dispute Platform (IDP) - a next-generation platform transforming how disputes are managed at global scale.
This is a high-impact role where you'll combine deep technical expertise, architectural leadership, and a bias for action to solve complex challenges in a fast-moving environment.
What You'll Do
Lead the design of scalable, cloud-native platforms handling high-volume, mission-critical workloads
Act as a technical authority, guiding architecture and key engineering decisions
Drive engineering excellence across development, testing, security, and reliability
Embed strong development lifecycle discipline (PDLC) to ensure quality and delivery at scale
Apply AI and automation to improve how software is built, tested, and delivered
Partner across teams to solve complex problems and deliver outcomes quickly
Mentoring engineers and raising the bar for technical excellence
What We're Looking For
Proven experience building large-scale distributed systems
Strong background in microservices, APIs, cloud platforms, and modern engineering practices
Ability to operate with urgency, make decisions quickly, and adapt to change
Exceptional problem-solving skills - especially in ambiguous, high-pressure situations
Experience influencing across teams and driving technical strategy at scale
Interest or experience in applying AI to software engineering workflows
Why Join Us?
Work on high-impact, global-scale systems
Be part of a team defining the future of AI-enabled engineering
Collaborate with top engineering talent across Mastercard
Shape platforms that power critical financial infrastructure worldwide
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Principal Software Engineer
About Mastercard
Mastercard powers a global, inclusive digital economy. We build secure, scalable technology that enables fast, simple, and safe payments for people and businesses everywhere.
The Opportunity
We're looking for a Principal Software Engineer to play a key role in shaping our Intelligent Dispute Platform (IDP) - a next-generation platform transforming how disputes are managed at global scale.
This is a high-impact role where you'll combine deep technical expertise, architectural leadership, and a bias for action to solve complex challenges in a fast-moving environment.
What You'll Do
Lead the design of scalable, cloud-native platforms handling high-volume, mission-critical workloads
Act as a technical authority, guiding architecture and key engineering decisions
Drive engineering excellence across development, testing, security, and reliability
Embed strong development lifecycle discipline (PDLC) to ensure quality and delivery at scale
Apply AI and automation to improve how software is built, tested, and delivered
Partner across teams to solve complex problems and deliver outcomes quickly
Mentoring engineers and raising the bar for technical excellence
What We're Looking For
Proven experience building large-scale distributed systems
Strong background in microservices, APIs, cloud platforms, and modern engineering practices
Ability to operate with urgency, make decisions quickly, and adapt to change
Exceptional problem-solving skills - especially in ambiguous, high-pressure situations
Experience influencing across teams and driving technical strategy at scale
Interest or experience in applying AI to software engineering workflows
Why Join Us?
Work on high-impact, global-scale systems
Be part of a team defining the future of AI-enabled engineering
Collaborate with top engineering talent across Mastercard
Shape platforms that power critical financial infrastructure worldwide
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Proven experience building large-scale distributed systems
- Strong background in microservices, APIs, and cloud platforms
- Experience with modern engineering practices and development lifecycle discipline (PDLC)
- Ability to operate with urgency, make decisions quickly, and adapt to change
- Exceptional problem-solving skills in ambiguous, high-pressure situations
- Experience influencing across teams and driving technical strategy at scale
- Interest or experience applying AI to software engineering workflows
What the Team is Saying
Jenny
Distinguished Engineer
Mastercard
Mastercard Compensation & Benefits Highlights
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Retirement Support — Company information highlights a 10% retirement match on U.S. roles, positioned as best‑in‑class and well above typical large‑employer benchmarks. This level of employer contribution materially strengthens long‑term savings.
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Leave & Time Off Breadth — U.S. postings list 25 vacation days, 5 personal days, 10 company holidays, 80 hours of paid sick/safe time, and up to 20 days of bereavement. A minimum of 16 weeks paid new‑parent leave (including adoption and foster) further expands paid time away.
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Parental & Family Support — Benefits include a minimum of 16 weeks paid new‑parent leave and family‑building support such as fertility, adoption, and surrogacy where legally available. Dependent scholarships, counseling, and protection benefits contribute additional family support.
Mastercard Insights
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The Company
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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Mastercard Teams
Mastercard Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.
Typical time on-site:
3 days a week
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