Principal Software Engineer

Posted 22 Days Ago
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American Fork, UT, USA
In-Office
150K-195K Annually
Expert/Leader
Software
The Role
The Principal Software Engineer advances the Dentrix platform by designing and integrating AI capabilities, modernizing the tech stack, defining architectural standards, and driving team collaboration for enhanced software performance.
Summary Generated by Built In
As a Principal Software Engineer at Henry Schein One, you will advance the Dentrix platform at a company where AI is already changing what dental care looks like in practice, from catching cavities a human eye would miss to flagging imaging issues before a claim goes out the door.
You will shape architectural direction, define AI standards, and embed intelligent capabilities into both the product and the development lifecycle. This is an impact-oriented team that ships into production systems used by dental practices every day, within a culture where people, customers and teammates alike, come first.
Here, you’ll build with empathy for customers and teammates, contribute as a Care Catalyst driving meaningful change in dental care. You’ll be empowered to innovate, influence outcomes, collaborate across teams, and deliver solutions that raise the standard for dental technology while making a real impact on the practices and patients we serve.
What You Will Achieve:
  • Deliver measurable improvements in performance, reliability, and intelligence by building modern, scalable full stack solutions with integrated AI capabilities
  • Embed AI-first thinking across system design and development, leveraging LLMs, agentic frameworks, and AI-assisted tools to enhance product functionality and engineering productivity
  • Define and drive adoption of architecture standards, including scalable AI patterns and responsible guardrails to ensure interoperability, security, and future readiness
  • Modernize the technology stack and development practices to improve engineering velocity, scalability, and code quality through automation, CI/CD, and emerging tools
  • Strengthen system resilience and uptime through proactive dependency management, observability, fault tolerance, and intelligent monitoring
  • Lead technical direction and cross-team alignment by promoting best practices, enabling data-driven experimentation, and translating complex trade-offs into clear decisions

Technology Environment:
  • C++, C#, C, and .NET
  • SQL-based data systems
  • WinForms and WPF (with ongoing modernization efforts)
  • GitLab with CI/CD pipelines
  • Client-server architecture evolving toward modern, distributed patterns
  • Win32 API and WinUI 3 (bonus)
  • AI/ML technologies, including:
    • LLMs, RAG pipelines, and prompt engineering
    • Agentic frameworks and orchestration tools
    • Model evaluation, monitoring, and responsible AI practices
    • AI-assisted developer tooling to enhance productivity

What Success Looks Like:
  • Systems are more stable, scalable, and intelligent, with improved automation and reduced manual intervention with AI capabilities thoughtfully integrated into engineering workflows, driving measurable efficiency gains
  • Engineering teams are aligned on architecture, including AI patterns and guardrails, reducing risk and increasing speed of delivery
  • Cross-team initiatives are delivered predictably in complex, interdependent environments, with clear technical direction
  • You actively mentor and support teams through structured forums, creating opportunities to share knowledge, elevate technical understanding, and build stronger cross-functional alignment

Experience You Bring:
  • 12+ years of delivering high-impact backend or full stack systems / enterprise software
  • Demonstrated ability to design, apply, and scale AI/ML systems within software products and development lifecycles
  • Experience working with or implementing LLMs, agentic frameworks, and model evaluation practices
  • Solid understanding of AI system design trade-offs, with the ability to define architecture patterns and establish responsible AI guardrails
  • Experience leveraging AI tools to enhance personal and team productivity, bringing an AI-first mindset to development and problem-solving
  • Experience leading technical direction as a team or technical lead and influencing architecture and strategy across multiple development teams
  • Expertise in unit testing, system design, and reliability engineering
  • In depth understanding of domain-driven design and system interdependencies
  • Experience working in agile environments with excellent communication and collaboration skills
  • Hands-on and willing to dive deep into complex problems, partnering with teams to diagnose root causes, navigate ambiguity, and drive practical, scalable solutions

Nice to Have:
  • Experience modernizing legacy systems into microservices architectures
  • Familiarity with JavaScript / TypeScript
  • Exposure to Behavior-Driven Development (BDD)
  • Bachelor’s or Master’s Degree in Computer Science or related field

The posted range for this position is $150,000 - $195,000 which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.
 
What you get as a Henry Schein One Employee
  • A great place to work with fantastic people
  • A career in the healthcare technology industry, with the ability to grow and realize your full potential
  • Competitive compensation
  • Excellent benefits package – Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid Parental Leave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts, Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more
 
About Henry Schein One
 
Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company’s products and services work together as one simple solution to provide users with a seamless and integrated experience. 
 
Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance.
One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people.
 
In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information: 2022 Best Companies to Work For | Henry Schein One
 
Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
 
Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Louisiana, Nebraska, North Dakota, Rhode Island, South Dakota, Vermont, West Virginia, Washington DC, or Puerto Rico and other US Territories.

Skills Required

  • 12+ years of experience delivering high-impact software systems
  • Experience in designing, applying, and scaling AI/ML systems
  • Hands-on experience with LLMs and agentic frameworks
  • Expertise in unit testing, system design, and reliability engineering
  • Familiarity with agile environments and effective communication skills

Henry Schein One Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Henry Schein One and has not been reviewed or approved by Henry Schein One.

  • Leave & Time Off Breadth Unlimited PTO and generous vacation allowances are frequently highlighted, supporting strong work–life balance. Paid holidays and flexible time-off norms further enhance the time-away experience.
  • Retirement Support 401(k) matching is considered a standout element of the package, adding meaningful long‑term value. Retirement benefits are often viewed as a key offset when base pay feels modest.
  • Healthcare Strength Health plans are commonly described as good and comprehensive. Access to supportive programs and coverage breadth contributes to overall benefits satisfaction.

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The Company
HQ: American Fork, UT
986 Employees
Year Founded: 2018

What We Do

Henry Schein One is the world’s largest dental practice management software company. Founded in 2018, Henry Schein One launched a new era of integrated dental technology by merging the market-leading practice management, patient communication and marketing systems of Henry Schein and Internet Brands into one company. Our goal: To simplify each aspect of dental practice management by delivering software that connects with each other, shares data and automates more tasks – helping each member of the dental team work smarter and more efficiently. Headquartered in American Fork, Utah, Henry Schein One combines market-leading brands, such as Dentrix®, Dentrix Ascend®, Lighthouse360®, and TechCentral™, as well as Henry Schein's international dental practice management systems, including Software of Excellence®, Logiciel Julie, InfoMed®, Exan®, and Labnet™, with the dental businesses of Internet Brands, including web-based solutions such as Demandforce®, Sesame Communications®, Officite®, and DentalPlans.com® and more. Henry Schein One integrated 13 companies, 40+ software brands and employs approximately 1,500 people.

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