Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Principal Engineer, Identity- Job Description
Company overview
Kaseya is the category leader in a fast-growing MSP market but still early in realizing its full potential. Over the last decade, Kaseya has built a powerful product portfolio through an aggressive M&A strategy. Today, that portfolio spans IT Management, Cybersecurity, and Cyber Resilience, powering more than 45,000 Managed Service Providers (MSPs) and protecting over 50 million endpoints worldwide. Yet the company is still in the early innings of its full potential. With the right strategy, we see a path to becoming an essential software platform for MSPs (and the SMBs they serve) and Internal IT teams at MMEs (mid-market enterprises)—defined by world-class innovation, and customer love at scale delivering a sustained 20–25% growth.
Role overview
This is a foundational leadership role; the work here impacts how every product, customer, and partner experiences Kaseya. Role will be responsible for building and executing the Identity and API strategy for Kaseya's platform.
This position demands deep technical expertise in Identity platforms combined with strategic product thinking and cross-functional collaboration. This role will work closely with product, security, legal, sales, and marketing teams across the organization to build foundational capabilities that become force multipliers for the entire platform. This role shapes the core platform layer that enables engineering teams to build, automate, and operate software and AI-enabled systems reliably at scale.
What will you do
What You'll Do As a Principal Engineer, you will be the technical north star for our IAM and Control Plane strategy. Your role transcends individual features; you will be responsible for the long-term health and architectural evolution of our identity systems. Own the end‑to‑end technical design of IAM services, including identity lifecycle management, authentication, authorization, SSO, and privileged access controls, ensuring they are secure, scalable, and highly available.
- Architectural Leadership: Lead the design and evolution of a secure, high-throughput, low-latency IAM systems that power both customer-facing and internal service APIs. Lead design and implementation of IAM integrations for SaaS, on‑prem, and cloud platforms, including federation (SAML, OIDC, OAuth), MFA, and Passwordless capabilities.
- Technical Strategy: Define the roadmap for migrating or scaling our legacy authentication and authorization systems into modern, distributed architectures.
- Cross-Functional Influence: Work closely with Product, Security, and UX teams to translate complex business requirements into robust, secure technical specifications.
- Mentorship & Excellence: Set the standard for engineering excellence through deep code reviews, technical design documents, and mentoring senior engineers.
- Operational Stewardship: Oversee the reliability of a platform under constant load, ensuring observability and resilience are baked into the core of the system.
Required Experience (Must-Have Skills)
- Extensive Experience: 10+ years of professional experience building and managing software applications at a massive scale (with at least 5 years at Sr Staff or Principal level).
- Identity Domain Expertise: Deep understanding of IAM protocols (OAuth2, OIDC, SAML), RBAC/ABAC models, and the security implications of session management at the edge. Experience with Active Directory and extensive experience implementing federation protocols (SAML, OIDC, OAuth2).
- Experience in Data Security or related areas and expertise in following--Authentication, Network, Kubernetes Security, Web Security, Governance, Privacy, Trust, Safety, Identity Management, Access Control, Key Management, Inter-Service Authentication, Secure Application Frameworks, Detection & Response. Experience building systems at large scale internet companies is a huge plus.
- Distributed Systems Mastery: Proven track record in designing, architecting, and debugging large-scale distributed systems that handle global traffic.
- Language Proficiency: Deep knowledge of Go, Java, TypeScript, Rust, or similar is highly valued.
- API Stewardship: Significant experience designing and versioning public-facing APIs that are used by millions of developers.
- Recruit and mentor top-tier engineering talent to scale our security infrastructure.
Desirable Skills & Experience
- Observability Advocate: A passion for building "observable" systems using Prometheus, Grafana, and Kibana to proactively identify failures.
- Infrastructure as Code: Experience with modern containerized deployment (Docker & Kubernetes), Terraform, and infrastructure automation.
- Security Mindset: A background in security engineering or formal verification of protocol implementations.
- Strategic Delivery: A history of leading multi-quarter projects from conception to global rollout in partnership with product owners.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
Top Skills
What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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