Principal Software Engineer

Who are we?

A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary

Equinix's global footprint and robust ecosystem of providers, cloud platforms, and enterprises offer businesses a platform to accelerate their digital transformation and drive innovation. You will be involved from design to support, focusing on delivering solutions to meet business goals, technical requirements, and platform standards.  

As a key member of the GTM team, you will be responsible for system administration, design, and development of Salesforce implementation using OOB and Custom applications. Work closely with product owners, architects, other engineers, and QA.
 

Responsibilities

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives and company goals

• Determine when to use out-of-the-box Salesforce capabilities, when to leverage pre-packaged AppExchange solutions, and when to code a custom solution across Sales, Service, and Experience Cloud domains

• Participate in all phases of software development/implementation, including functional analysis, development of technical requirements, prototyping, coding, testing, deployment, documentation, and support

• Utilize Salesforce skills to continuously deliver business solutions while maintaining existing functionality in a complex, global org and multi orgs

• Design, develop, and maintain scalable Salesforce solutions using Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs

• Implement and optimize integrations between Salesforce and external systems using REST/SOAP APIs and middleware

• Prioritize declarative tools (e.g., Flows, Dynamic Page Layouts) where appropriate, applying a “clicks before code” philosophy

• Ensure data integrity and synchronization across Salesforce objects and external platforms

Qualifications

Must Have

• Bachelor's degree or above, Major in Computer Science is preferable

• 8+ years of experience in developing and supporting the deployment of mid to large-scale IT projects. Good knowledge of Sales and Service CRM business processes

• Salesforce Platform Developer certification(s)

• Hands-on experience and deep understanding of all aspects of Salesforce Sales Cloud, Service Cloud and Experience Cloud

• Salesforce Administration knowledge

• Strong understanding and experience on Salesforce Configuration, Apex, Visualforce, Aura, Lightning Web Components, SOQL and Integrations

• Experience using JavaScript, JSON, XML, HTML, CSS, VSCode

• Experience on DevOps tools like Jira, Copado, Flosum or any other

• Solid understanding of REST/SOAP services and event-driven architectures

• Experience documenting Technical Design Documents, architecture diagrams

• Strong knowledge on Sales Business Process, Forecasting, Opportunity Management, Quote and Order integrations, Direct and Partner deal flows, and Compensation

• Experience handling bulk data uploads and API’s

• Hands-on Experience with Einstein Analytics for reporting

• Familiarity with Agile/Scrum methodologies

• Excellent communication, problem-solving and project management skills

• Experience with CI/CD tools such as Copado

Nice to Have

• Familiarity with general business functions, Business knowledge of the telecom domain preferred

• Knowledge on Salesforce Agentforce and Data Cloud

• Familiarity with the SAFe, Agile/Scrum methodologies

• Problem-solving and strong communication skills

• Able to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to change

• Ability to multitask, working on more than one assignment simultaneously

• Hands-on experience and deep understanding of Partner Relationship Management (PRM), Data Cloud, Agentoforce, and Revenue Cloud

The targeted pay range for this position in the following location is / locations are:

United States - Dallas Infomart Office DAI : 155,000 - 233,000 USD / Annual

Canada - Toronto Office TRO : 119,000 - 179,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms. Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.