About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
Position Overview:
As a Principal Software Engineer, you will play a pivotal role in shaping the technical future of our SaaS platform.
This is more than a hands-on coding role (though you’ll do plenty of that); it’s an opportunity to lead from the front: setting engineering direction, influencing architecture at scale, and mentoring the next generation of technical leaders. You’ll architect secure, scalable, serverless solutions, primarily in TypeScript and AWS and help drive the modernization of our core systems.
You’ll also be instrumental in embedding AI as a core capability across our products. From steering design decisions to mentoring teams on responsible AI use, you'll help us unlock new possibilities while upholding trust, transparency, and ethical standards.
If you thrive at the intersection of technical depth, strategic influence, and emerging technology, this is your chance to make a company-wide impact.
Key Responsibilities
- Shape engineering strategy with broad organizational impact, influencing long-term architectural direction across multiple teams and products.
- Drive platform evolution, identifying common pain points and leading scalable, reusable solutions across systems.
- Engage in deep architectural discussions, evaluating trade-offs and optimizing for security, performance, and maintainability.
- Shape and influence AI-related design decisions, ensuring alignment with product goals and ethical, effective use.
- Architect end-to-end AI-enabled systems with embedded governance, monitoring, and adaptability to regulatory change.
- Educate teams on foundational AI concepts, model capabilities, prompt engineering, and responsible AI practices.
- Act as a thought leader in the AI space, helping the organization mature its understanding and adoption of AI-driven technologies.
- Communicate complex technical topics clearly across technical and non-technical audiences.
- Motivate, mentor, and inspire engineers across teams, fostering a culture of high performance, technical curiosity, and continuous improvement.
- Regularly demo work, share knowledge across the department, and drive a culture of collaboration.
Required Experience/Skills
- 15+ years of professional experience delivering secure applications in an agile environment.
- Demonstrated understanding of AI concepts, including model behavior, prompt optimization, and AI governance.
- Experience designing or integrating AI-powered systems with transparency, monitoring, and regulatory readiness in mind.
- Comfort mentoring others in AI-related best practices and helping shape organizational knowledge in this space.
- Ideal candidates will be able to demonstrate exceptionally strong technical, commercial, communication and leadership skills, and be driven, resourceful, and not intimidated by the significant challenges around integration of diverse products on disparate technology stacks.
- Strong ability to architect with AWS using Infrastructure-as-Code tools such as Terraform, CDK, or CloudFormation.
- Strong understanding of distributed data storages (e.g. Aurora, DynamoDB, S3) and how to build a scalable platform using them.
- Strong understanding of Event Driven Architecture and its applications.
- Passion for optimizing software delivery, automating routine tasks, and building secure and resilient platforms.
- Proficiency in developing RESTful APIs using NodeJS and/or TypeScript in Open API specifications, visually stunning user interfaces using Angular/React.
- Experience working with Docker in development.
- Experience on SQL databases and optimizations.
- Bachelors’ degree in Computer Science, Engineering, Math, or related field.
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
Top Skills
What We Do
Diligent is the leading GRC SaaS provider, serving nearly 1 million users from 25,000 organizations around the world. Our software enables holistic and informed conversations about governance, risk and compliance and ensures CEOs, CFOs and the board have an integrated view of audit, risk, information security, ethics and compliance from across the organization.
Our world-changing idea is to bring technology, insights and confidence to leaders so they can build more effective, equitable, and successful organizations – and create lasting, positive impact on the world. We seek to empower organizations to be better for their stakeholders and communities, for their customers and employees, for their bottom line.
Headquartered in New York, Diligent also has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.
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