Senior Infrastructure Engineer

Job: Senior File Server Engineer
Job Summary:
We are seeking a skilled and detail-oriented Amazon FSx File Server Engineer to join our infrastructure team supporting a highly regulated financial services environment. This role is responsible for architecting, deploying, and managing enterprise file server solutions, including Amazon FSx for NetApp ONTAP, and handling traditional file server administration such as permissions management, GPO-based drive mapping, and compliance-aligned data governance.
The ideal candidate brings a deep understanding of cloud file services and thrives in a high-security, audit-intensive environment.
Key Responsibilities:

• Design, deploy, and manage enterprise-grade Amazon FSx for NetApp ONTAP file server environments
• Administer traditional file server functions including:
  • Creating and managing file shares and NTFS permissions
  • Implementing and maintaining Group Policy Objects (GPOs) to map network drives for users (e.g., drive letter assignments)
  • Managing Active Directory (AD) integration, user access, and group-based permissions
• Monitor file server performance (IOPS, latency, usage) and perform capacity planning
• Implement and maintain backup and recovery strategies (e.g., FSx snapshots, 3rd-party backup tools)
• Troubleshoot issues such as file access errors, locked files, or performance bottlenecks
• Perform regular data hygiene tasks including quota enforcement, archiving stale data, and applying file screening policies
• Apply OS and platform patches to file servers in accordance with change management policies
• Support compliance, risk, and audit teams by producing logs, access reports, and detailed documentation
• Work closely with cybersecurity to ensure secure file sharing practices and data protection mechanisms
• Lead or assist in migrations from on-prem file servers to FSx and other cloud-based storage solutions
• Develop and maintain thorough operational documentation including SOPs, configuration baselines, and audit evidence

Qualifications:

• 6+ years of experience in enterprise Windows file server administration, including NTFS, GPO, Active Directory, and permissions auditing
• 3+ years of hands-on experience with Amazon FSx for NetApp ONTAP, including setup, configuration, and performance tuning
• Deep understanding of GPO-based drive mapping and login script configuration in domain environments
• Strong familiarity with backup, disaster recovery, and data retention policies for file shares
• Knowledge of regulatory frameworks relevant to financial services (e.g., SOX, GLBA, PCI-DSS) and experience preparing for audits
• Proficiency in PowerShell scripting for automation of server tasks and policy deployments
• Solid troubleshooting skills related to file access, storage connectivity, and data integrity

Preferred Qualifications:

• AWS certifications (e.g., AWS Certified SysOps Administrator or Solutions Architect)
• Experience with NetApp ONTAP CLI, System Manager, or Cloud Manager
• Familiarity with hybrid cloud storage integrations and tools (e.g., AWS Storage Gateway, Azure File Sync)
• Exposure to forensic investigations or SIEM tools in the context of file access

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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