If you are looking for a game-changing career, working for one of the world's leading financial institutions, you’ve come to the right place.
As a Principal Software Engineer at JPMorganChase within the Core Foundational Platforms, you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm’s portfolios.
Job responsibilities- Creates complex and scalable coding frameworks using appropriate software design frameworks, with a focus on observability/telemetry platforms for Virtual Private Cloud (VPC) environments
- Develops secure and high-quality production code, and reviews and debugs code written by others across telemetry collection, enrichment, storage, and visualization services
- Leads the design and implementation of end-to-end telemetry pipelines (metrics, logs, traces, events) including standards, schemas, and instrumentation patterns for platform and application teams
- Engineers and evolves CI/CD pipelines to support reliable delivery, automated testing, policy-as-code, and safe progressive rollouts for observability services
- Designs and implements solutions that operate effectively in software-defined networking (SDN) and cloud networking environments, including troubleshooting across layered network paths and dependencies
- Builds and maintains monitoring, alerting, and SLO/SLI practices using tools such as Splunk and/or Grafana and/or Prometheus (including dashboarding, alert tuning, and operational runbooks)
- Advises cross-functional teams on technological matters within your domain of expertise, including telemetry strategy, platform integrations, and operational readiness
- Serves as the function’s go-to subject matter expert for observability and telemetry across the VPC platform, influencing standards and best practices
- Creates durable, reusable software frameworks that are leveraged across teams and functions (SDKs, libraries, templates, reference architectures, and golden paths)
- Influences leaders and senior stakeholders across business, product, and technology teams by communicating tradeoffs, risk, and roadmap decisions for platform reliability and resiliency
- Champions the firm’s culture of diversity, opportunity, inclusion, and respect
- 10+ years of software engineering experience, including building and operating platform services in production environments
- Hands-on practical experience delivering system design, application development, testing, and operational stability, ideally for platform/infrastructure or developer productivity products
- Expert-level Python development experience, including building services, automation, tooling, and integrations for telemetry and operations workflows
- Strong Linux systems and networking expertise (TCP/IP, DNS, TLS, routing, NAT, packet capture/troubleshooting), and the ability to diagnose cross-system issues in distributed environments
- Practical experience with CI/CD (e.g., automated build/test/release pipelines) and modern delivery practices (progressive delivery, automated quality gates, artifact/version management)
- Advanced knowledge of software application development and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud platforms, platform engineering, reliability engineering, networking, observability)
- Experience with observability/telemetry tooling such as Splunk and/or Grafana and/or Prometheus (including instrumentation, queries, dashboards, alerts, and operationalization)
- Experience designing or operating telemetry data pipelines (collection agents, exporters, scraping, indexing, retention, cardinality management, performance/cost controls)
- Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
- Working knowledge of software-defined networking concepts and environments, including integrations and operational considerations for VPC-like network platforms
- Experience building an observability platform or “paved road” telemetry offering used by multiple engineering teams (multi-tenant design, onboarding patterns, guardrails)
- Experience with OpenTelemetry (instrumentation standards, collectors, exporters) and distributed tracing practices
- Strong understanding of SRE principles (SLOs/SLIs, error budgets, incident response, post-incident reviews, toil reduction)
- Experience with infrastructure as code and GitOps-style workflows (e.g., Terraform-like patterns, configuration as code, policy enforcement)
- Experience supporting regulated environments with strong security and control requirements (secure-by-default design, auditability, change management)
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.
Skills Required
- 10+ years of software engineering experience, including building and operating platform services in production environments.
- Hands-on experience delivering system design, application development, testing, and operational stability for platform/infrastructure or developer productivity products.
- Expert-level Python development experience for building services, automation, tooling, and telemetry integrations.
- Strong Linux systems and networking expertise (TCP/IP, DNS, TLS, routing, NAT, packet capture/troubleshooting).
- Practical experience with CI/CD (automated build/test/release pipelines) and modern delivery practices (progressive delivery, automated quality gates).
- Advanced knowledge in one or more disciplines (cloud platforms, platform engineering, reliability engineering, networking, observability).
- Experience with observability/telemetry tooling such as Splunk and/or Grafana and/or Prometheus (instrumentation, queries, dashboards, alerts).
- Experience designing or operating telemetry data pipelines (agents, exporters, scraping, indexing, retention, cardinality management).
- Working knowledge of software-defined networking concepts and VPC-like network platforms and integrations.
- Experience building an observability platform or multi-tenant telemetry offering (paved road, onboarding patterns, guardrails).
- Experience with OpenTelemetry (instrumentation standards, collectors, exporters) and distributed tracing.
- Strong understanding of SRE principles (SLOs/SLIs, error budgets, incident response, toil reduction).
- Experience with infrastructure as code and GitOps-style workflows (Terraform-like patterns, policy enforcement).
- Experience supporting regulated environments with strong security and control requirements (auditability, change management).
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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