4 Days in the office from any of our locations in Johnston RI, Dallas TX, Pittsburgh PA, Nashville TN, Short Hills NJ, Westwood or Medford MA, or Phoenix AZ and couple other locations
Role is not relocation eligible.
Job Title: Principal of Software Engineer
Responsibilities
Your role as Principal of Software Engineering is to work with engineering teams and architecture to produce high-quality technology solutions. You will be given the autonomy to lead, design and develop innovative solutions to some of the biggest technical issues facing the banking industry. As Principal, you will serve as a peer-leader tasked with pursuing cutting-edge initiatives and solutions. The breadth of Citizens operations ensures a diversity of projects as the bank pivots towards innovation and customer experience.
The Principal Software Engineer will be responsible for:
Participating in an environment rapidly transforming to the Agile methodology, adhering to best practices and collaborating effectively with your team mates.
Collaborating and contributing insight to solution design ideation, ensuring both the success of the product and adherence to enterprise architecture principles.
Designing, modifying, developing and implementing software solutions. Building modern, architecturally sound components, tools and applications to meet mission-driven strategic business goals.
Infusing quality of service characteristics, such as scalability, manageability and maintainability, into distributed service-based framework to create or expand business or technical capabilities.
Employing industry best practices to evaluate, correct and prevent vulnerabilities during the software development process.
Serving as a peer-leader, encouraging a culture of innovation and accountability while adhering to Agile best practices.
Required Qualifications
7+ years of hands-on software development, with proven experience in developing and supporting commercial software products which were sold to non-technical customers in vertical markets
Demonstrated ability to lead and mentor software engineers
5+ years experience in querying, analyzing and managing big data
Mastery of multiple programming languages, including at least one front end framework (Angular/React/Vue), such as Python3, Java, JavaScript, Ruby, Golang, C, C++, etc.
AWS/AZURE/GCP experience, including managing sensitive assets
Bash and Linux experience
Experience with CICD pipeline (CircleCI, Jenkins, or equivalent)
Strong communication (both oral and written) and interpersonal skills
Cloud certifications such as AWS Solutions Architect
Understand data structure concepts such as linked lists, dictionaries, arrays, custom object creation, etc
Desired Qualifications
3+ years of experience in the financial services industry, developing solutions for consumer banking, portfolio management, trading, compliance or wealth management
Understanding of banking system and custodial and consumer banking operations
Experience with Apache, Lucene, Memcache, RAbbitMQ and NoSQL
Experience designing API layers and service orchestration between legacy and modern payment platforms, and maintaining solution architecture documentation
Experience with change and release management (CAB approvals, implementation and backout planning, post-release hypercare), CI/CD tools such as Bitbucket and Harness, privileged access management (e.g., CyberArk), and vulnerability remediation (e.g., Qualys)
Experience with Oracle Exadata and Tessell database platforms is a plus
Ability to analyze Oracle AWR and PerfHub reports to diagnose and resolve database performance issues such as lock contention and transaction latency is a plus
Hands-on experience with AWS infrastructure (EC2, EFS, S3, load balancers), Linux performance diagnostics (e.g., SAR), and observability tools such as Datadog is a plus
Experience with IBM MQ (including high-availability configurations and certificate management), middleware integration with mainframe systems, and Kafka- and API-based integrations; familiarity with sanctions screening tools such as Firco is a plus
Knowledge of ACH payment processing and NACHA file standards, including SEC codes, IAT, returns and NOCs, memo and hard posting, settlement, GL reconciliation, and Same Day ACH is a plus
Education and Certifications
Required: Bachelor's degree in Software Engineering, Computer Science, Engineering, Mathematics or related discipline
Preferred: Master's degree in Software Engineering, Computer Science or related discipline
Pay Transparency
The salary range for this position is $147,000 – $192,000 per year, plus an opportunity to earn additional incentive earnings (if applicable). Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience..
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- 7+ years of hands-on software development experience with commercial software products
- Ability to lead and mentor software engineers
- 5+ years of experience querying, analyzing, and managing big data
- Mastery of multiple programming languages, including at least one front-end framework such as Angular, React, or Vue
- Experience with AWS, Azure, or GCP, including management of sensitive assets
- Bash and Linux experience
- Experience with CI/CD pipelines, such as CircleCI or Jenkins
- Strong oral, written, and interpersonal communication skills
- Cloud certification such as AWS Solutions Architect
- Understanding of data structures including linked lists, dictionaries, arrays, and custom objects
- Bachelor's degree in Software Engineering, Computer Science, Engineering, Mathematics, or a related discipline
- 3+ years of financial services industry experience developing banking, trading, compliance, portfolio management, or wealth management solutions
- Understanding of banking systems and custodial and consumer banking operations
- Experience with Apache, Lucene, Memcache, RabbitMQ, and NoSQL
- Experience designing API layers and service orchestration between legacy and modern payment platforms
- Experience with change and release management, CI/CD tools, privileged access management, and vulnerability remediation
- Experience with Oracle Exadata and Tessell database platforms
- Ability to analyze Oracle AWR and PerfHub reports and resolve database performance issues
- Hands-on AWS infrastructure, Linux performance diagnostics, and observability tools such as Datadog
- Experience with IBM MQ, mainframe middleware integration, Kafka, and API-based integrations
- Knowledge of ACH payment processing and NACHA file standards
- Master's degree in Software Engineering, Computer Science, or a related discipline
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Parental & Family Support — Policies include six weeks of fully paid parental leave for all parents, up to 16 weeks for birthing parents, 10 days of emergency back‑up care, and adoption assistance of more than $25,000. Recognition for adoption support underscores a strong family‑friendly posture.
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Leave & Time Off Breadth — Time off includes 11 paid holidays and up to 27 PTO days. The breadth of leave is presented as generous versus many peers.
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Healthcare Strength — Medical, dental, and vision options pair with an HSA that includes a company contribution, plus mental‑health access via Spring Health (eight no‑cost sessions), Hinge Health, wellness programs, and discounted gyms. Eligibility at 20+ hours per week broadens access to these resources.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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