Job Description
If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.
As a Principal Software Engineer at JPMorgan Chase within the Consumer and Community Banking line of business, you provide expertise and engineering excellence as an integral part of a small production engineering team to usher in a new era of incident management practices based on the "you build it, you run it" philosophy. Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm's portfolios.
Job responsibilities

• Advises cross-functional teams on technological matters within your domain of expertise
• Serves as the function's go-to subject matter expert
• Consults with engineering teams across the line of business to promote operational excellence in the new production engineering model
• Contributes to the development of change control reporting deriving metrics from incident data
• Creates processes that will assist in lowering relevant mean time to incident resolution
• Influences leaders and senior stakeholders across business, product, and technology teams
• Evangelize the "you build it, you run it" incident management philosophy across the entire business line
• Champions the firm's culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 10+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Expert in one or more programming language to include the Java Stack and microservices development best practices.
• Advanced knowledge of software application development and technical processes with considerable in-depth knowledge of incident management best practices
• Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
• Experience leading a product as a Product Owner or Product Manager
• Ability to present and effectively communicate with Senior Leaders and Executives
• Understanding of the business
• Practical cloud native experience, specifically AWS
• Experience matrix management techniques

Preferred qualifications, capabilities, and skills

• AWS certification

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.