If you are looking for a game-changing career at one of the world's leading financial institutions, you've come to the right place.
As a Principal Engineer, Developer Platform Engineering at JPMorganChase within the Commercial and Investment Bank's Digital Channels & Connectivity team, you will own the technical strategy and execution for the developer platform that serves a portfolio of 1,000+ services and a 1,000-engineer organization. This is a hands-on leadership role for an engineer who sets direction rather than waits for it. You will define how engineers discover, build, ship, and operate software—through a unified developer portal, first-class observability and monitoring, and safe, controlled feature delivery. You will set standards, build the paved roads and self-service tooling that make the right thing the easy thing, and influence architectural decisions as a peer to senior engineering leaders. If you want real ownership, deep technical challenges, and the chance to raise the bar for an entire organization, this is the role for you.
Job responsibilities
- Own the technical strategy and roadmap for the internal developer platform, delivering a unified developer portal (e.g., Backstage-style) with software catalog, service ownership, golden-path templates, and self-service scaffolding that teams adopt with minimal specialist support
- Set technical direction for observability and monitoring standards across the portfolio—structured logging, metrics, distributed tracing, SLOs, and error budgets—and drive adoption through scorecards and release-readiness gates
- Build the observability platform and paved roads that make instrumentation a default, correlating signals across logs, metrics, traces, real user monitoring, and synthetic monitoring to surface service health and portfolio-level risk
- Define and own the feature-flagging and progressive-delivery strategy, including flag lifecycle governance, safe rollout and rollback patterns, experimentation, and controls that reduce release risk at scale
- Establish platform standards for service onboarding, dependency and ownership metadata, scorecards, and tech-health signals surfaced directly in the developer portal
- Deliver self-service tooling and inner-sourced frameworks that shift operability, instrumentation, and release safety earlier in the development lifecycle
- Influence standards, architectural decisions, and release readiness as a peer to senior engineering leaders, and coach application teams on adopting resilient, operable, platform-first engineering practices
- Architects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale
Required qualifications, capabilities, and skills
- Extensive engineering experience (typically 15+ years overall) with 8+ years in developer platform engineering, observability/SRE, or large-scale internal tooling for high-traffic distributed systems
- Demonstrated experience scaling engineering practices across large organizations (500+ engineers) through self-service platforms, paved roads, maturity models, and adoption playbooks
- Hands-on experience designing and operating an internal developer portal and software catalog (e.g., Backstage or equivalent), including golden paths, templates, and plugin/extension development
- Deep expertise in observability and monitoring—structured logging, metrics, and distributed tracing across request chains—using tools such as Dynatrace, OpenTelemetry, Grafana, Prometheus, or Kibana, including continuous profiling approaches
- Hands-on experience designing and governing feature-flag and progressive-delivery systems (e.g., LaunchDarkly, Unleash, or equivalent), including flag lifecycle management, canary/blue-green rollouts, and automated rollback
- Hands-on software engineering proficiency in Java and Spring Boot, with strong familiarity in modern front-end ecosystems such as React and server-side rendering
- Strong CI/CD and DevOps experience, embedding operability, instrumentation, and quality gates into pipelines with environment-aware execution and enforceable release-readiness checks
- Kubernetes and cloud platform experience (e.g., Amazon EKS on AWS), including infrastructure as code and operational cost awareness
- Proven ability to influence senior technical leaders, communicate complex trade-offs clearly, set engineering standards, and drive platform adoption across many teams
- Demonstrated experience designing and leading adoption of agentic AI-enabled development practices (using enterprise-authorized tools within the work environment) across teams, including setting standards for human-in-the-loop validation, auditability/traceability of changes, and secure handling of sensitive data
- Strong understanding of responsible AI use and control expectations in engineering workflows, including security/resiliency implications, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuse
Preferred qualifications, capabilities, and skills
- Experience operating in financial-services scale, low-latency systems, and/or regulated environments
- Experience building developer-experience metrics and tech-health scorecards (e.g., DORA metrics) and driving measurable improvements in developer productivity
- Experience with front-end observability and performance signals, including Core Web Vitals, real user monitoring, and browser-based synthetic testing (e.g., Playwright or WebPageTest)
- Familiarity with service mesh technologies and traffic-control patterns such as backpressure and circuit breaking
- Strong systems and cloud background, including Linux tooling, JVM tuning, containers, networking, and modern HTTP optimization
- Experience designing event-driven and streaming observability (e.g., Kafka) and payment-system operational telemetry
- Practical application of large language models and agent-based automation for incident triage, anomaly detection, automated reporting, or developer-portal workflows at scale
This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase’s review of criminal conviction history, including pretrial diversions or program entries.
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Typically 15+ years of overall engineering experience
- 8+ years in developer platform engineering, observability/SRE, or large-scale internal tooling for high-traffic distributed systems
- Experience scaling engineering practices across organizations of 500+ engineers using self-service platforms, paved roads, maturity models, and adoption playbooks
- Hands-on experience designing and operating an internal developer portal and software catalog, such as Backstage, including golden paths, templates, and plugin development
- Expertise in observability and monitoring, including structured logging, metrics, distributed tracing, and continuous profiling
- Experience with observability tools such as Dynatrace, OpenTelemetry, Grafana, Prometheus, or Kibana
- Experience designing and governing feature-flag and progressive-delivery systems, including lifecycle management, canary or blue-green rollouts, and automated rollback
- Hands-on proficiency in Java and Spring Boot
- Familiarity with modern front-end ecosystems such as React and server-side rendering
- Strong CI/CD and DevOps experience, including quality gates and release-readiness checks
- Kubernetes and cloud platform experience, such as Amazon EKS on AWS, including infrastructure as code
- Ability to influence senior technical leaders, communicate trade-offs, set standards, and drive adoption across teams
- Experience designing and leading adoption of agentic AI-enabled development practices with human-in-the-loop validation, auditability, traceability, and secure data handling
- Understanding of responsible AI use, engineering workflow controls, security, resiliency, data sensitivity, and risk-based governance
- Experience in financial-services scale, low-latency systems, or regulated environments
- Experience with developer-experience metrics, technology-health scorecards, and DORA metrics
- Experience with front-end observability, Core Web Vitals, real user monitoring, and browser-based synthetic testing
- Familiarity with service mesh technologies, backpressure, and circuit breaking
- Strong systems and cloud background, including Linux tooling, JVM tuning, containers, networking, and HTTP optimization
- Experience with event-driven and streaming observability, such as Kafka, and payment-system operational telemetry
- Practical application of large language models and agent-based automation for incident triage, anomaly detection, reporting, or developer-portal workflows
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
-
Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
-
Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
