At Chief Data Analytics Office, we drive our firm's strategic investments in AI/ML and data-oriented tools and capabilities. Our Platform Engineering team is at the forefront of building innovative platforms, automating infrastructure operations, and enabling Agentic-based AIOps platforms. Our mission is to enhance scalability, security, and reliability for CDAO-hosted managed services.
As a Principal Software Engineer (Cloud Platforms) at JPMorgan Chase within the Cloud Platforms division, you will be responsible for providing technical direction and collaborating with an agile team to improve, develop, and deliver tools and platform products in a secure, stable, and scalable manner. Your advanced technical abilities and interpersonal skills will be utilized to work with partners and stakeholders across the organization, promoting top-tier results across various cloud tooling and platform development initiatives. Your role will be pivotal in promoting performance optimization and efficiency improvements across the entire engineering organization by building, enhancing, and operating platforms at scale.
Job responsibilities
- Provide technical leadership and guidance to the cloud engineering team
- Lead the design and development of the cloud infrastructure offerings and platform tools, ensuring that they are secure, scalable, and reliable
- Stay up-to-date with the latest advancements in cloud technologies and bring in recommendations for adoption and implementation of new tools/technologies
- Develop secure and high-quality production code, perform code reviews and debug issues
- Partner with development teams who create our customer experience to identify and eliminate bottlenecks
- Analyze performance characteristics of systems across our platform and improve resiliency and security posture
- Gather insights and provide actionable intelligence to optimize infrastructure usage and costs
- Design and develop scalable AIOps solutions to support AI/ML and Data Platforms
- Implement data pipelines and workflows to collect, process, and analyze large volumes of platform data in real-time
- Ensure the reliability, availability, and performance of the AIOps platform through effective monitoring and maintenance
- Develop and deploy agentic systems and agents to automate routine tasks and processes, enhancing operational efficiency
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 10+ years applied experience
- Proven experience in platform engineering, with a focus on AI/ML technologies and IT operations
- Formal training or certification on software engineering concepts and 7+ years applied experience
- Hands-on experience with one or more cloud computing platform providers AWS/Azure/GCP
- Advanced knowledge of Containerization and Container Runtime/Orchestration platforms (Docker/Kubernetes/ECS etc.)
- Hands-on experience with Cloud Infrastructure Provisioning Tools like Terraform, Pulumi, Crossplane etc.
- Proficiency with programming languages like Golang/Python and understand software development best practices
- Hands-on experience with CI/CD/SCM tools like Jenkins, Spinnaker, Bitbucket / Github etc. and with logging and monitoring tools Splunk, Grafana, Datadog, Prometheus etc.
- Deep understanding of cloud infrastructure design, architecture and cloud migration strategies
- Strong knowledge of cloud security best practices, shift left methodologies and DevSecOps processes
- Experience in designing and developing scalable AI platforms
Preferred qualifications, capabilities, and skills
- Master's degree in a related field.
- Experience implementing multi-cloud architectures
- Certifications in target areas (Cloud/Kubernetes/IaC etc)
- Experience leading end-end platform development efforts
What the Team is Saying
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.
Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
JPMorganChase Teams
JPMorganChase Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
