About the role:
We're looking for a Principal Software Engineer to help lead the design and implementation of Blackbaud's agentic AI products, and the frameworks other teams use to build new agents as part of our Agents for Good team. This is a hands-on, high-impact technical role where you'll shape the architecture of agent features, mentor engineers, and guide the adoption of AI-native development practices that power innovation for social good.
What you'll be doing:
- Implement complex software systems integrating Generative AI and agentic capabilities
- Design, build, and maintain efficient, scalable code for Blackbaud's AI agents and the shared frameworks used to build new agents
- Lead cross-functional collaboration on technical solutioning and project delivery
- Ensure performance, reliability, and security of AI-enabled and agentic features
- Evaluate and improve prompt performance, agent orchestration, and AI-driven workflows
- Champion AI-native development practices across Blackbaud's AI-native PDLC, from Specify to Release using tools like Claude Code, and help establish them as a team standard
- Collaborate with product and UX teams to deliver accessible, user-friendly experiences
- Serve as a subject matter expert for LLM and agent deployment, operation, and monitoring
- Actively mentor and support the growth of other engineers
- Maintain high quality development standards and practices
- Contribute to the evolution of Blackbaud's AI and agent platform strategy
What we'll want you to have:
- 8+ years of experience in software engineering, including leadership in AI-related projects
- Deep understanding of .NET Core, C#, and modern web technologies
- Proficiency in Angular, JavaScript/TypeScript, CSS, and HTML
- Proven success building and deploying Generative AI and/or agentic features
- Experience with prompt engineering, agent orchestration, and optimizing LLM behavior
- Hands-on experience with AI-native development processes, including AI coding assistants such as Claude Code, applied across Blackbaud's AI-native PDLC from Specify to Release
- Familiarity with SQL Server, Cosmos DB, and RESTful API development
- Experience with cloud-based AI infrastructure (Azure, AWS, GCP)
- Strong grasp of Agile methodology and continuous delivery practices
- Excellent communication and collaboration skills
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:
Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program
Skills Required
- 8+ years of software engineering experience, including leadership in AI-related projects
- Deep understanding of .NET Core and C#
- Proficiency in Angular, JavaScript, TypeScript, CSS, and HTML
- Proven success building and deploying generative AI or agentic features
- Experience with prompt engineering, agent orchestration, and optimizing LLM behavior
- Hands-on experience with AI-native development processes and AI coding assistants such as Claude Code
- Familiarity with SQL Server, Cosmos DB, and RESTful API development
- Experience with cloud-based AI infrastructure on Azure, AWS, or GCP
- Strong grasp of Agile methodology and continuous delivery practices
- Excellent communication and collaboration skills
Blackbaud Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blackbaud and has not been reviewed or approved by Blackbaud.
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Leave & Time Off Breadth — Paid time off, paid holidays, and “wellbeing days” are emphasized, and feedback suggests PTO is a consistent strength. Remote/hybrid flexibility further supports time-away needs.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, health coaching, and flexibility (including remote/hybrid schedules) are highlighted as part of a holistic support approach. Tuition reimbursement, wellness recognition, and home-office support add everyday value.
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Inclusive Benefits Coverage — Benefits extend to mental health support, fertility options, and travel support for abortion care, with parental leave also included. These offerings signal attention to diverse needs across life stages.
Blackbaud Insights
What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud’s essential software accelerates impact through unmatched expertise and powerful data intelligence. Millions of people across more than 100 countries connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that creates a better, more connected world. When nonprofits, social impact teams, schools and individual change-makers have powerful and effective foundational infrastructure, they transform our communities and our world.
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