Principal Site Reliability Engineer
Note: Fidelity will not provide immigration sponsorship for this position
The Role
Are you looking for an exciting chance to boost performance? Come aboard Fidelity Investments in Merrimack, NH as a Principal, Site Reliability Engineer. You'll play a key role in guaranteeing the reliability and efficiency of our systems, spearheading projects to better FFIO Market Data Services. Work closely with a team of committed experts and create a substantial influence on our operations!
The Expertise and Skills You Bring
We are looking for experienced individuals who excel in team settings and demonstrate unwavering dedication to achieving outstanding results. Your responsibilities will draw on a mix of the qualifications listed below:
Education: Although a degree in Computer Science, Engineering, or a related field is desirable, we value relevant experience to encourage a wide range of applicants.
Experience: Demonstrated expertise in site reliability with a strong background in managing large-scale systems is essential. Experience in automation, monitoring, and incident management will set you apart.
Certifications: While not mandatory, certifications such as AWS Certified DevOps Engineer or Google Professional DevOps Engineer are a plus.
Required skills: Understand cloud infrastructure, excel in Python scripting, and drive projects end-to-end.
Preferred skills: Knowledge of Production on-call support for Cloud Infrastructure, experience with AWS services, and proficiency in observability tools like DataDog and Grafana.
You have extensive knowledge on Production on-call support for Cloud Infrastructure which is running in EKS platform
You have experience with load balancer traffic distribution (especially Akamai and VMware Avi)
You have extensive experiences in Change, Incident, Problem Management & on-call support
You have extensive knowledge on observability tools (Preferable - DataDog) & Grafana
You have experience in monitoring various aspects like Log, Metrics, APM, Event, Infrastructure & including of Dashboard creation
You have experience in multiple AWS services like EC2, EBS, S3, NLB, IAM, Lambda, Cloud-Watch, Cloud Trail & VPC. Rehydration or Patching knowledge's in cloud infrastructure
You have experience in Microservices Architecture like API Gateway or APIGEE
You have the ability to triage, execute root cause analysis and be decisive under pressure
You are capable to work with a variety of individuals and groups, both in-person and virtually, in a constructive and collaborative manner to build and maintain effective relationships
You are able to do automation using Python
You have exposure to CFM/IaaC like Ansible & Terraform
You know on CI/CD tool like Jenkins
You have exposure to database administration (especially Yugabyte)
You have exposure to document creation for knowledge & process will be an added advantage
The Team
Our team embodies a spirit of collaboration and creativity, with a primary focus on improving our clients' experiences. We collaborate with a range of interested parties to guarantee that our FFIO Market Data Services are outstanding, showcasing our dedication to quality. As a team member, you will team up with industry leaders committed to making a difference. We are dedicated to encouraging a diverse and inclusive environment where our most valuable resource—our people—can flourish. Join us and be part of a team that values growth, adaptability, and the relentless pursuit of excellence!
Certifications:Category:Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Experience in site reliability with managing large-scale systems
- Expertise in automation, monitoring, and incident management
- Understand cloud infrastructure and Python scripting
- Knowledge of AWS services and observability tools
- Exposure to CFM/IaaC like Ansible & Terraform
- Experience in CI/CD tools like Jenkins
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
