Principal Site Reliability Engineer

Posted 2 Days Ago
Be an Early Applicant
Lisbon
In-Office
Senior level
Fintech • Software
Sovos enables businesses to report their tax and regulatory obligations to the government.
The Role
As a Principal Site Reliability Engineer, you will optimize AWS SaaS performance, monitor costs, manage budgets, and foster cost-efficient practices with development teams.
Summary Generated by Built In

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don't worry if you don't check all the boxes -- apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

 

The Work You'll Do:

As part of Sovos CloudOps/engineering organization, you will be responsible for optimizing the performance and scalability of Sovos Saas offering. You will have many opportunities to bring tremendous impact to our products and customer experience while constantly learning new technology.

More specifically you will: 

 
  • Monitor real-time AWS spending across multiple accounts and services using tools like Cost Explorer, CloudWatch, and third-party platforms

  • Identify cost anomalies, usage spikes, and billing discrepancies
  • Create detailed cost attribution models to track spending by team, project, or business unit 

  • Rightsize EC2 instances based on utilization metrics and performance requirements 

  • Optimize storage costs by analyzing access patterns and recommending appropriate storage classes (S3 IA, Glacier, etc.)  

  • Implement automated shutdown schedules for non-production environments 

  • Eliminate orphaned resources like unattached EBS volumes, unused elastic IPs, and idle load balancers 

  • Develop and manage cloud budgets with automated alerting systems

  • Create accurate cost forecasts based on usage trends and business growth projections

  • Establish tagging strategies for cost allocation and chargeback models

  • Negotiate and manage Reserved Instances and Savings Plans portfolios

  • Educate development teams on cost-efficient architecture patterns and best practices

  • Review new service deployments for cost implications before implementation

  • Collaborate with DevOps teams to integrate cost considerations into CI/CD pipelines


 

Key Responsibilities:

 
  • Cost Monitoring & Analysis - Continuously monitor cloud and marketplace spending across all accounts and services, identifying cost trends, anomalies, and optimization opportunities through detailed financial reporting and dashboards
  • Cost Optimization Strategy - Partner with development teams and engineering leaders to implement cost reduction initiatives, including rightsizing instances, optimizing storage classes, and eliminating unused resources
  • Budget Management & Forecasting - Establish and maintain departmental cloud budgets, create accurate cost forecasts, and provide proactive alerts when spending approaches defined thresholds
  • Reserved Instance & Savings Plans Management - Analyze usage patterns to recommend optimal Reserved Instance and Savings Plans purchases, managing renewals and modifications to maximize cost savings
  • Cross-Team Collaboration - Work directly with development teams to educate on cost-efficient architectural patterns, implement tagging strategies, and establish cost accountability frameworks
  • Financial Reporting & Governance - Create comprehensive cost reports for leadership, establish chargeback/showback models, and develop policies for cloud resource governance and cost control
  • Tool Implementation & Automation - Deploy and maintain cost management tools, create automated cost optimization workflows, and integrate financial operations into existing DevOps processes
  • Performance vs. Cost Balance - Help teams find the optimal balance between application performance requirements and cost efficiency, ensuring business objectives are met within budget constraints


What We Need from You: 

 
  • BS in Computer Science with 7 years OR more of experiencein similar activities

  • High AWS knowledge

  • Excellent English communication skills
  • Passion for identifying and solving monitoring, performance and scalability challenges 

  • Industry experience with SaaS architecture, preferably in the areas of Monitoring, scalability, capacity and performance optimization 

  • Background in high-performance computing, service level objectives (SLOs) and service level indicators (SLIs) to represent and measure service quality and distributed systems 

  • Large scale, distributed software design & development experience in a Unix/Linux environment 

  • Well versed in Performance metrics & algorithms as well as strong analytical and debugging skills 


 

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!

  • Comprehensive Health benefits
  • Life insurance
  • Bi-Weekly Meeting Free Days
  • Mentoring Programs
  • Globally recognized Training and Development programs

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries -- including half the Fortune 500 -- trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.

Top Skills

AWS
Cloudwatch
Cost Explorer
Ec2
S3
Unix/Linux
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The Company
Atlanta, GA
2,700 Employees
Year Founded: 2015

What We Do

Sovos provides businesses with the confidence needed to navigate an increasingly regulated world. Offering a modern, IT driven response to compliance, Sovos’ solutions are scalable, reliable and secure and provide a great user experience. Sovos has more than 100,000 customers, including half the Fortune 500, as well as businesses of every size operating in more than 70 countries.

The company’s cloud-based solutions integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe and is owned by Hg and TA Associates.

Why Work With Us

We are dedicated to being a place where people truly enjoy being. We promote internally and offer a variety of development programs internally. Tax and the regulatory compliance space is also an incredibly stable industry! It changes a lot (because, tax!) but it is never going away. It is always something businesses will have to do!

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